Director, Partnership Success

Los Angeles Football Club•Los Angeles, CA

20h•Hybrid

About The Position

The Director, Partnership Success leads the strategic management, activation, retention, and growth of a portfolio of LAFC corporate partnerships representing approximately $8 million to $10 million in annual revenue. As the primary relationship owner for assigned partners, the Director develops an understanding of their business objectives, ensures contractual assets are successfully executed, and identifies opportunities to optimize partnership value. The role calls for a commercially minded leader who combines strong relationship management with operational excellence, anticipates partner needs, develops creative solutions, and pursues retention, renewal, and upsell goals. Compensation includes a $100,000 annual base salary and competitive commission opportunities tied to renewal and incremental revenue performance. The Director reports to the VP, Corporate Partnerships. LAFC operates on a hybrid work model requiring at least two in-office days per week; scheduled in-office days are subject to the supervisor’s discretion and may vary by role. The position requires a flexible schedule, including nights, weekends, holidays, LAFC home matches, and ancillary events as needed.

Requirements

Bachelor’s degree from an accredited college or university in business, marketing, communications, sports management, or a related field.
At least 6 years of experience in partnership marketing, partnership activation, account management, or client services.
Prior experience working in a professional sports organization, league, agency, entertainment property, or major brand.
At least 2 years of people-management experience, including developing, mentoring, and motivating direct reports.
Demonstrated success managing high-value, complex corporate partnerships and delivering on partner objectives, contractual obligations, and organizational revenue goals.
Proven ability to retain and renew corporate partners, identify incremental opportunities, and generate upsell revenue from existing accounts.
Strong commercial acumen and ability to develop account strategies, manage revenue pipelines, forecast opportunities, and lead renewal presentations and negotiations.
Executive presence and ability to build trusted relationships and communicate effectively with senior partner stakeholders, agencies, vendors, and internal leadership.
Ability to lead cross-functional teams and influence stakeholders across departments including marketing, content, digital, communications, community relations, events, hospitality, operations, finance, and legal.
Strategic and creative problem-solving skills, including anticipating partner needs, navigating complex challenges, and developing solutions that benefit the partner and LAFC.
Strong organization and attention to detail, with ability to manage multiple high-priority accounts, projects, deadlines, and live events in a fast-paced environment.
Exceptional verbal, written, presentation, negotiation, and proofreading skills.
Self-motivated and results-oriented, with sound judgment, ownership, and ability to work effectively with limited supervision.
Proficiency using Salesforce.
Ability to manage sensitive partner, contractual, financial, and organizational information with discretion and confidentiality.
Ability to work a flexible schedule, including nights, weekends, holidays, all LAFC home matches, and ancillary events as required.
Applicants for U.S. employment must possess work authorization that does not require employer visa sponsorship.

Nice To Haves

Experience with KORE Software.
Bilingual proficiency in English and Spanish.

Responsibilities

Serve as primary relationship owner for assigned corporate partners, building trusted stakeholder relationships and ensuring partner satisfaction.
Plan, coordinate, and execute contractual obligations across media, promotions, in-stadium activation, hospitality, experiential marketing, and community programs.
Understand each partner’s business, industry, objectives, and priorities to optimize partnership value and impact.
Create and lead annual account plans covering activation strategy, milestones, performance objectives, relationship development, renewal strategy, and incremental revenue opportunities.
Lead renewal and upsell processes, including identifying opportunities, developing proposals, presenting, negotiating, and coordinating with the Corporate Partnerships Sales team.
Collaborate with the Corporate Partnerships Sales team to onboard new partners and develop strategic platforms and activation concepts for prospective and existing partners.
Work cross-functionally to leverage existing programming and develop innovative assets, platforms, and solutions that advance partner objectives and generate incremental revenue for LAFC.
Maintain an accurate renewal and upsell pipeline, provide forecasts and updates to senior leadership, and meet or exceed revenue goals.
Establish partnership objectives and key performance indicators, monitor performance, and present midyear and year-end business reviews.
Maintain accurate and timely account records, contractual obligation trackers, activation calendars, revenue forecasts, and partner information in partnership management and CRM systems.
Develop case studies highlighting successful activations, measurable results, and partnership best practices.
Communicate with senior leadership about account health, partner feedback, activation progress, revenue opportunities, and potential risks.
Represent LAFC and assigned partners at matches, partner events, community programs, hospitality functions, and other business-related activities.
Perform other duties as assigned by the supervisor or management.