The Paid Media Director leads and directs paid media initiatives and investments across all paid media channels, with a strong focus on leveraging AI to enhance performance and drive innovation. This role is responsible for delivering effective and efficient performance that supports overall marketing and company goals. The Director is highly analytical, makes data-driven decisions, supervises and develops the Marketing Specialist, and collaborates with creative, store operations, finance, project management, ecommerce, loyalty, and customer strategy teams to integrate paid media campaigns. The role plans enterprise media investments, balancing new-customer acquisition with existing-customer traffic to stores and the site. It leads the internal media team and external media agency, measures the return on investment of media investments, and directs demand- and traffic-driving media for Ecommerce and App. The Director uses AI-driven attribution, predictive analytics, bidding, targeting, and testing strategies to improve efficiency and performance. The Director also develops AI-informed customer segmentation and personalization strategies, champions emerging and existing AI technologies (including generative AI for creative and copy), manages outside agency, technology, and media partnerships, and oversees regular reporting and insights. As the internal voice for paid media, this person shares best practices and educates teams about AI trends, opportunities, and paid media practices.
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Job Type
Full-time
Career Level
Director