Director Organizational Change Management – SAP S/4 HANA Transformation

McKesson • Irving, TX

4d • Hybrid

About The Position

The Director of Organizational Change Management (OCM) will lead enterprise change strategy and execution for a large-scale SAP S/4HANA transformation supporting North American Pharmaceutical Distribution and Corporate Finance. The role oversees a team of change management professionals, establishes priorities, allocates resources, and drives transformation outcomes. Reporting to the VP, Modernization Office, with a dotted-line relationship to SAP S/4HANA Program Leadership, the Director serves as senior change advisor to executive sponsors, business leaders, and the program team. The Director ensures employees and leaders are prepared, equipped, and committed to adopting the new processes, technologies, organizational structures, and ways of working enabled by the transformation.

The role establishes and leads an integrated change management strategy encompassing stakeholder engagement, executive sponsorship, change impact assessments, communications, organizational readiness, training, adoption, and sustainment, using an AI-first approach where appropriate. It translates a highly technical transformation into a compelling business narrative that drives engagement, alignment, and lasting enterprise adoption.

This is a hybrid role requiring attendance at the Las Colinas office two days per week. The base pay range is $140,200–$233,600. Annual bonus or long-term incentive opportunities may also be offered.

Requirements

• Bachelor's degree or equivalent experience.
• Typically 12+ years of professional experience and 4+ years of people leadership experience.
• 12+ years of progressive experience in organizational change management, business transformation, organizational effectiveness, management consulting, or related disciplines.
• 4+ years leading change management efforts for complex, enterprise-scale transformations.
• Experience leading ERP or enterprise technology transformations.
• Demonstrated success leading teams, influencing executive stakeholders, and driving adoption in highly matrixed organizations.
• Experience working within formal transformation governance structures and managing external partners and consultants.
• Deep expertise across stakeholder engagement, organizational readiness, communications, training, adoption, and sustainment.
• Strong executive communication, facilitation, and influencing skills, including the ability to simplify complex transformation initiatives into clear business outcomes.

Nice To Haves

• SAP S/4HANA experience.
• Advanced degree.
• Prosci or CCMP certification.
• SAP S/4HANA transformation experience.
• Multi-wave deployment experience.
• Familiarity with AI-enabled change, adoption, and learning platforms.

Responsibilities

• Develop and execute the overall OCM strategy aligned with program objectives, business outcomes, and deployment plans.
• Serve as senior advisor to executive sponsors, program leadership, and key stakeholders.
• Establish OCM governance, methodologies, standards, metrics, and success measures.
• Integrate change activities across program phases, from design through deployment and sustainment.
• Identify organizational risks and adoption barriers and implement mitigation strategies.
• Build and communicate a case for change that connects business objectives to employee impact.
• Lead stakeholder engagement strategies across executive, functional, and frontline audiences.
• Strengthen executive sponsorship effectiveness, leadership alignment, and accountability.
• Establish and manage a network of change champions and business change leaders.
• Lead executive workshops, leadership forums, and stakeholder interventions.
• Develop strategies to address resistance and accelerate adoption.
• Lead enterprise-wide change impact assessments across processes, roles, systems, controls, and organizational structures.
• Establish organizational readiness frameworks, assessments, dashboards, and executive reporting.
• Define adoption strategies, readiness measures, behavioral outcomes, and change KPIs.
• Monitor adoption and business readiness, identifying and addressing post-deployment gaps.
• Implement sustainment strategies to reinforce new behaviors and prevent regression to legacy ways of working.
• Develop and oversee an integrated communications and engagement strategy tied to the broader transformation vision.
• Partner with Corporate Communications and business leaders on executive messaging, town halls, toolkits, and employee communications.
• Provide strategic leadership for learning and training programs so employees can operate successfully in the future-state environment.
• Measure training effectiveness, proficiency, confidence, and long-term adoption outcomes.
• Serve as a key member of the SAP S/4HANA Program Leadership Team.
• Partner with Finance, Supply Chain, Procurement, Order-to-Cash, Technology, Master Data, Security, and other workstreams.
• Coordinate OCM activities with solution design, testing, deployment, cutover, stabilization, and other critical milestones.
• Manage vendors, consultants, budgets, and resources, and provide regular readiness and adoption reporting to executive governance forums.
• Lead, coach, and develop a high-performing team of change management professionals.
• Drive workforce planning, hiring, development, performance management, succession planning, and team capability building.

Benefits

• Competitive compensation package.
• Annual bonus or long-term incentive opportunities may be offered.
• Benefits are referenced, but specific benefits are not listed in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Director