Director-OPS & Execution

Kenco • Jeffersonville, IN

1d • Onsite

About The Position

The Director – Ops & Execution is an onsite leadership role responsible for operational excellence across a multi-customer distribution campus. The position leads automation, inventory optimization, data analytics, labor management, and continuous improvement, and provides strategic leadership for workflow management and automated solutions—including AutoStore, RTP, IMA, and emerging technologies—to support efficient, scalable operations and customer needs.

The Director serves as the campus subject matter expert for Labor Management Systems (LMS), Warehouse Management Systems (WMS), Warehouse Control Systems (WCS), and workflow optimization, aligning technology, processes, and people with operational goals. The role champions the Kenco Operating System (KOS), including standard work, performance management, accountability routines, visual management, and continuous improvement. It connects Operations, Inventory, Technology, Engineering, Automation, and Analytics to support growth and operational excellence.

The position also provides consultative support on organization structure, talent, and growth; leads program, process, and systems planning; partners with HR on training and organizational alignment; and manages resources for operational and safety training. Other responsibilities include budget recommendations, customer and account analysis, manager and emerging-leader development, special projects, reporting, workflow improvements, and ensuring data used for decisions is accurate.

Requirements

• Bachelor’s degree in Business, Industrial Engineering, or a related field.
• 5–7 years of experience in the transportation or 3PL/distribution industry.
• 5–7 years of experience as a people leader.
• 3–5 years of customer relationship and change management experience.
• Experience with manufacturing continuous-improvement strategies such as Lean and Six Sigma, including experience in advanced phases of application.
• Strong Excel and VBA/process automation experience.
• Strong verbal and written communication skills.
• Fluency in Spanish is required if aligned to Fleet Services/Material Handling Business.

Nice To Haves

• MBA and/or a master’s degree in Business, Communications, Change Management, or a related field.
• Lean Six Sigma Green or Black Belt.

Responsibilities

• Lead the design, development, and implementation of programs, processes, and strategies tailored to business-unit goals and objectives.
• Lead campus-wide inventory control and slot optimization strategies.
• Support budgeting and forecasting processes and prepare budgetary recommendations for effective resource management.
• Partner with operations leadership to identify data-driven solutions that improve productivity, service, and financial performance.
• Serve as the campus subject matter expert for LMS, WMS, WCS, and workflow optimization, aligning technology, processes, and people with operational goals.
• Champion Kenco Operating System practices, including standard work, performance management, accountability routines, visual management, and continuous improvement.
• Provide consultative services on organizational structure, talent, and growth opportunities.
• Plan and lead short- and long-term development of programs, processes, and systems.
• Partner with HR to identify training programs and align organizational structures across the organization.
• Manage people and other resources that provide operational and safety training to the business unit.
• Analyze customer information and recommend account management, assignment, and growth opportunities.
• Facilitate and coach managers on development methods and tools.
• Manage development planning for managers and emerging leaders.
• Manage special projects as identified or directed.
• Provide reporting on service levels, forecasting, account assignment, and segmentation.
• Analyze and improve reporting-process workflows.
• Ensure data used for business decisions is clean and accurate.
• Coordinate across Operations, Inventory, Technology, Engineering, Automation, and Analytics to position the campus for sustained growth and operational excellence.

Benefits

• Medical insurance, including HSA, HRA, and FSA accounts
• Supplemental insurance, including critical illness, hospital indemnity, and accidental injury coverage
• Dental insurance
• Vision insurance
• Basic life and supplemental life insurance
• Short-term and long-term disability insurance
• Paid parental leave
• 401(k)
• Paid time off, approximately two weeks, with accrual beginning on the first day of employment
• 10 employer-paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Director