Director, Operations

Walmart•Bentonville, AR

5d•Onsite

About The Position

This role leads the orchestration and coordination of large-scale, complex projects and strategic initiatives that directly impact business performance and growth. Working across Business, Product, and Engineering you’ll help drive clarity, operating rigor, and execution excellence across the organization. Acting as an extension of the leader, this role ensures priorities are translated into action, decisions are well informed, and cross functional efforts stay aligned to business outcomes. By combining strong analytical thinking with operational leadership, you’ll influence strategy, optimize processes, and deliver measurable results. It’s an opportunity to shape business outcomes while partnering with cross-functional leaders across the organization. About the Team: The team is focused on driving strategic initiatives that improve operational efficiency, reduce costs, and enhance customer experience. They operate in a highly collaborative, data-driven environment, partnering closely with operations, analytics, and business stakeholders. The team plays a critical role in translating business objectives into actionable programs and scalable solutions. This role is central to ensuring alignment, execution excellence, and continuous improvement across key initiatives.

Requirements

Experience leading large-scale, cross-functional projects or programs in a complex business environment
Strong analytical skills with the ability to interpret data, identify trends, and translate insights into actionable strategies
Proven ability to manage budgets, prioritize competing initiatives, and drive results against defined metrics
Experience developing and implementing process improvements, tools, or operational frameworks
Strong stakeholder management skills, with the ability to influence and align partners at multiple levels
Ability to solve complex problems, develop contingency plans, and adapt quickly to changing business needs
Experience building partnerships and collaborating across teams to deliver business outcomes
Proven ability to influence without authority in complex organizations
Strong executive communication and synthesis skills
Bachelor’s degree in Business Administration, Engineering, Operations, or related field and 5 years’ experience in operations, project management, or related area OR 7 years’ experience in operations, project management, or related area.
3 years’ supervisory experience.

Nice To Haves

Working on cross-functional teams or projects
Masters: Business Administration
Project Management - Project Management Professional - Certification

Responsibilities

Translate high level strategy into clear goals, operating plans, and drive strategic priorities
Coordinate project plans, timelines, budgets, and performance metrics across multiple work streams
Analyze business data to identify trends, generate insights, and provide recommendations that support strategic decisions
Partner with cross-functional teams to design and implement process improvements and scalable business solutions
Develop contingency plans and resolve escalated issues to keep initiatives on track
Establish governance modesl that improve speed, transparency, and accountability
Develop executive ready narratives, materials, and updates for senior leadership
Provide clear visibility into performance, risks, and trade-offs

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.)