Operations Director
About The Position
Leads the operations of a district or product/service system. Partner with commercial and supply chain teams to ensure business obligations are met in a timely, efficient, and profitable manner. Responsible for lower-level P&L and driving operations to meet revenue growth through strategic commercial initiatives. Responsibilities include employee management and development, inventory management, engineering, maintenance, operations, service, HSE, quality, training, planning, budget management, profitable operations and commercial strategy execution. Job levels are determined by geography, revenue, job proficiency or experience, product/service system complexity, or a combination of these factors. Handles special projects, as assigned.
Requirements
- Extensive understanding of product line(s)/service(s) in an operational area or district is preferred.
- Proven ability to align operational execution with business development goals.
- Extensive knowledge of company business practices including strategic planning, budgeting, P&L management, staffing, and operational alignment with commercial strategy.
- Ability to lead cross-functional teams and influence stakeholders across operations and sales.
- Proven experience and success in capital project proposals and execution.
- High School Diploma or equivalent.
- 10+ years of experience in field and operations.
- Experience managing P&L, developing business strategies, and leading operational teams.
- Proven track record of driving profitable operations and improving operational efficiency.
Nice To Haves
- Bachelor’s Degree preferred, ideally in Business, Engineering, or related field.
Responsibilities
- Drive a safety culture and ensure compliance with industry and company policies.
- Lead service delivery infrastructure for multiple (2) business lines.
- Oversee order fulfillment and aftermarket service operations.
- Expand the scope of products and services offered target industry.
- Oversee three facilities and teams.
- Ensure safe, consistent, timely, and profitable operations.
- Manage finished goods inventory through the service center network.
- Collaborate with the sales group and supply chain to meet customer needs and drive business growth.
- Develop and execute commercial strategies to increase market share and profitability.
- Monitor and improve customer satisfaction and retention through service excellence.
- Support pricing strategies, contract negotiations, and margin improvement initiatives.
- Analyze market trends and customer data to identify new business opportunities.
- Drive efficient and profitable operations through P&L management and operational KPI’s.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
