Director Operations

Sobeys • Vaughan, ON

5d • Onsite

About The Position

The Director of Operations, E-Commerce Vaughan Fulfillment Center will provide strategic and operational leadership for a highly automated, live-production fulfillment center, with full accountability for site performance, customer experience, operational excellence, and financial results. The Director will foster a high-performance culture focused on continuous improvement, employee engagement, health and food safety compliance, and scalable operational excellence while ensuring the fulfillment center consistently delivers against e-commerce growth and profitability objectives.

Requirements

• 10+ years experience working in Supply Chain and Logistics for E-commerce or Retail
• Bachelors Degree required
• Experience managing fulfillment center operations and financials
• Experience building and leading high-performance teams
• Solid organizational, interpersonal, time management and problem-solving skills
• Proven track record of managing major projects on time and on budget

Nice To Haves

• Cross functional experience in other areas of supply chain (Replenishment, Transportation / Delivery, Planning and/or Strategy) a definite asset
• Experience in Fresh / Food beneficial but not required

Responsibilities

• Manage day-to-day fulfillment center operations
• Own operations and financials of the fulfillment center to deliver e-commerce P&L
• Leverage Ocado warehouse management system and tools to achieve targets for product availability, accuracy, freshness, and waste
• Drive continuous improvement across safety, quality, delivery, cost and people
• Work with forecasting and replenishment and delivery operations team to maximize fulfillment center capacity and receiving dock utilization.
• Oversees Inventory Management at the site, ensuring proper compliance and support with inventory processes, transactional integrity, inventory accuracy, and efficient product flow while driving cross functional alignment and continuous improvement.
• Collaborates with key stakeholders including Planning, IT, HR, Finance, Service Delivery, and Customer Service to support operational excellence and achieve overall business objectives.
• Adhere to and implement all applicable Health and Food Safety program requirements.
• General Understanding and adherence of Food Safety Policies or relevant Standard Operating Procedures such as General Health and Hygiene, Allergen Policy, Temperature Checks, etc.
• Be inspirational leader with high performing site leadership team
• Be highly visible, actively engaging with operational teams at all levels
• Cascade strategic objectives, align focus, and instill attention to detail
• Embrace change and always look for better ways of working
• Set high standards of performance and encourage mistakes to be learned from
• Develop culture of integrity, engagement and improvement at all levels
• Work with quality and health and food safety teams on operational standards and processes.

Benefits

• Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
• Access to Virtual Health Care Platform and Employee and Family Assistance Program.
• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
• A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
• Learning and Development Resources to fuel your professional growth.
• Parental leave top-up
• Paid Vacation and Days-off

What This Job Offers

• Job Type: Full-time
• Career Level: Director