Director Operations

DHL (Supply Chain) • Westerville, OH

6d • $150,000 - $200,000

About The Position

DHL Supply Chain is seeking a Director of Operations in the Auto - Tires sector to lead multiple distribution centers across North America and Canada. Each center serves customers with distinct requirements. The Director will build and maintain customer relationships, help customers succeed, and connect the distribution centers with senior leadership. The role is accountable for the success and growth of the group.

The Director will lead and motivate multiple managers and operations teams, establish a culture focused on performance and results, assemble and advise strong teams, and support professional development at all levels. The position also involves building relationships with DHL Supply Chain functional departments to support performance. The role offers latitude to structure the business unit and access to development and educational programs. Expected travel is 45–50% during the first year, decreasing to approximately 40% afterward.

Requirements

• Bachelor’s degree or equivalent experience.
• At least 7 years of experience within supply chain.
• At least 3 years of progressive experience in strategy development and implementation, operations management, or organization design and implementation.

Nice To Haves

• MBA or equivalent.
• Experience as a management consultant or in a strategic role within a supply chain function.

Responsibilities

• Lead multiple distribution centers serving customers with individual requirements.
• Cultivate customer relationships and act as an extension of customers’ businesses.
• Drive a culture of performance and results through teams.
• Assemble and advise strong teams at each distribution center.
• Lead multiple teams and support professional development at all levels.
• Develop a strong network across DHL Supply Chain functional departments to support group performance.
• Serve as a critical link between distribution centers and senior leadership.
• Take accountability for the success and growth of the group.
• Work with the manager on growth and career direction.

Benefits

• Medical, dental, vision, and prescription benefits.
• Discounted stock purchase.
• General Bonus Plan.
• 401(k) plan.
• Generous paid time off, including paid vacation and holidays.
• Life insurance.
• Development and educational programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Director