Director Operations - MMG

Methodist Health System•Dallas, TX

About The Position

The Director Cardiopulmonary Professional Practices leads, coordinates, and evaluates all aspects of practice operations. The role serves as an ambassador and client service representative for Methodist Medical Group (MMG) when interacting with hospital presidents and their teams, recognizing that these relationships affect MMG’s organizational reputation. The director supports and promotes the vision, mission, and strategic plans of Methodist Health System. The position provides high-level involvement in organizational strategy and growth opportunities within Specialty Care divisions. It fosters collaboration across departments and practices, supports operational and financial reporting, budgeting, recruitment, practice growth, and revenue-cycle education, and maintains relationships with hospital departmental leaders to contribute operational and fiscal input to hospital- and system-wide strategies.

Requirements

  • Bachelor’s degree in Business Administration or an appropriate area of study.
  • At least 5–7 years of experience managing a group practice of six or more physicians.
  • Very strong proficiency with Microsoft Office products.
  • Superior oral and written communication skills.
  • Strong process orientation.
  • Detail-oriented, logical, and methodical approach to problem solving.
  • Ability to provide vision and leadership.
  • Ability to plan and schedule the work of others.
  • Demonstrated ability to interface with and maintain effective relationships across departments and with employees in a team-oriented environment.

Nice To Haves

  • Master of Health Administration (MHA).
  • Certified Medical Practice Executive designation.
  • Preferred 3–5 years of general surgery practice leadership experience.
  • Preferred 3–5 years in a healthcare setting.

Responsibilities

  • Communicate clearly and openly.
  • Build relationships to promote a collaborative environment.
  • Be accountable for performance.
  • Look for ways to improve the patient experience.
  • Take initiative for professional growth.
  • Be engaged and help build a strong team.
  • Contribute to organizational strategy formulation regarding growth opportunities within Specialty Care divisions.
  • Foster interdepartmental collaboration to support employed providers, patients, and employees.
  • Collaborate with departments and subspecialized practices to strengthen physician relationships, develop systems, and address issues affecting organizational goals and patient care.
  • Promote communication and teamwork to ensure timely delivery of financial reports and data; provide analytics to physician clients, office staff, and leadership.
  • Assist in preparing pro formas and cost-center and division budgets using department estimates, operating procedures, and cost and revenue projections.
  • Ensure practice leadership appropriately assesses staffing levels and support provider and staff recruitment efforts.
  • Help practice leadership evaluate practice growth opportunities through marketing, community involvement, and patient satisfaction.
  • Maintain knowledge of industry standards and operational factors affecting specialty-practice revenue-cycle health, and educate practice leadership on revenue-cycle topics.
  • Develop and maintain relationships with hospital departmental leaders to provide operational and fiscal input regarding hospital- and system-wide strategies and initiatives.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Matched retirement plan
  • Employee wellness program
  • Competitive salaries
  • Career growth opportunities
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