Director, Operational & AI Efficency

Uniform Advantage (UA Brands)•Fort Lauderdale, FL

1d•Hybrid

About The Position

Uniform Advantage is transforming how work gets done across retail, e-commerce, supply chain, distribution, manufacturing, and corporate functions using AI, automation, and data. We’re hiring a Director of AI Transformation & Operational Excellence to lead this effort end-to-end. This role is ideal for someone who has led digital transformation, AI adoption, or enterprise automation programs and wants to own both strategy and execution. You will define how AI and data improve business performance from demand planning and inventory optimization to customer experience, finance automation, and operational efficiency, and then deliver those outcomes across the organization. This is a hands-on leadership role. You will build the roadmap, lead cross-functional teams, implement solutions, and be accountable for measurable results.

Requirements

Bachelor’s degree in Business, Computer Science, Data Science, Engineering, or related field
8+ years leading digital transformation, AI/ML, data, or enterprise technology programs
Experience in retail, e-commerce, supply chain, distribution, or manufacturing environments
Proven ability to lead cross-functional programs without direct authority
Hands-on experience with: AI tools (LLMs, automation platforms), Data platforms/cloud data warehouses, Business process automation
Track record delivering measurable outcomes: Cost savings, Operational efficiency, Revenue growth
Strong program management skills (risk management, resource planning, dependencies)
Excellent communication and executive presentation skills

Nice To Haves

Master’s degree (MBA, Data Science, Engineering, or similar)
Experience with: Demand planning, inventory optimization, or supply chain analytics, Retail operations, merchandising, or omnichannel commerce
Familiarity with: Salesforce Commerce Cloud (SFCC), Microsoft Dynamics AX (or similar ERP), Warehouse Management Systems (WMS)
Background in Agile, Scrum, SAFe, or hybrid delivery models
Experience leading AI adoption, training, or change management programs
Consulting or advisory experience in enterprise transformation

Responsibilities

Define and lead the enterprise AI, automation, and operational excellence roadmap
Translate business strategy into executable programs across retail, supply chain, finance, and e-commerce
Establish KPIs, OKRs, dashboards, and success metrics tied to cost savings, productivity, and revenue growth
Identify risks, dependencies, and sequencing across multiple transformation initiatives
Lead the full lifecycle of AI and data initiatives: problem definition → data → modeling → deployment → adoption → ROI
Build and scale AI solutions such as: Demand forecasting & inventory planning, Supply chain and procurement automation, Customer analytics & personalization, Financial process automation (e.g., close, reporting)
Ensure solutions are production-ready, secure, scalable, and aligned with data governance standards
Manage an internal AI product portfolio, including roadmaps, releases, and adoption tracking
Lead initiatives across: Retail stores & merchandising, E-commerce & digital marketing, Distribution, warehouse, and supply chain operations, Finance, HR, and corporate functions
Translate between business leaders and technical teams (data, engineering, IT)
Drive alignment across stakeholders without direct authority
Partner with IT to define data architecture, governance, and integration standards
Work with enterprise systems such as: ERP (Microsoft Dynamics AX or similar), E-commerce platforms (Salesforce Commerce Cloud / SFCC), Warehouse Management Systems (WMS, e.g., Manhattan Scale), POS systems (Retail Pro / PRISM)
Manage vendors and platforms, including AI tools (LLMs), automation tools, and data platforms
Lead vendor selection, contracts (SOWs), and performance management
Build and lead enterprise-wide AI training and enablement programs
Increase adoption of AI tools across business teams (operations, merchandising, marketing, finance)
Develop internal champions and “AI change agents” across departments
Design human + AI workflows that improve productivity and employee experience
Present program updates, risks, and ROI to executive leadership
Translate technical concepts into clear business outcomes
Build and maintain business cases tied to cost reduction, efficiency gains, and revenue growth