Director Operational Excellence

Elbit America•Fort Worth, TX

21h

About The Position

The Operational Excellence Director leads operational excellence transformation, organizational training, and oversight of site-level Lean Six Sigma activities. This position coordinates customer, supplier, and internal reviews of critical program data, including customer scorecards, critical characteristics, process data, and FRACAS data. The Director responds to customer corrective action requests and addresses and follows up on supplier corrective action requests. Internally, this role implements and leads Lean Six Sigma activities on specific programs.

Requirements

A bachelor's degree is required.
Specific Degree Field Required: Quality Management, Engineering, or related field.
Training Pre-requisites (Within One Year of Taking Position): ESD Safety Training, as dictated by the Safety Department.
Other: QM&PI Syllabus - Basic.
Lean Certification.
Six Sigma - Black Belt.
FRACAS Data Mining and Analysis.
SPC tools.
Required Certifications/Licenses: Lean Six Sigma Black Belt.
Excellent written and verbal communication.
Trained in facilitation skills.
Professional presentation skills.
Professionally interact with customers and suppliers.
Experience with Lean Six Sigma programs.
Embraces teamwork structure.

Nice To Haves

A master's degree is preferred.
Preferred Certifications/Licenses: Certified Quality Manager.
Preferred Certifications/Licenses: Professional Engineer.

Responsibilities

Drive Lean Six Sigma philosophies into the organization.
Evaluate business processes to provide analysis and recommendations.
Evaluate program data, provide analysis, and present results to Program and Operations Management, Customers, Partners, and Suppliers.
Perform Process FMEA to identify high-risk areas in manufacturing that require action for improvement.
Work with customers and internal engineering to develop critical product and process characteristics to be monitored by both internal manufacturing and at supplier facilities to ensure predictive measures are in place for early failure detection and flow down of requirements to monitor and evaluate supplier process yields.
Work with program suppliers to educate and implement Lean Six Sigma philosophies.
Lead Program Kaizen Events.
Evaluate existing data, generate analysis, and provide and implement improvement plans to improve customer satisfaction.
Provide measurement and analysis of customer feedback and other customer satisfaction indicators.
Align customer metrics with Elbit Systems Group and with other ESA sites as needed to prepare presentations reflecting overall program performance.
Provide a focal point for customer quality topics and represent the program in meetings and reviews.
Ensure customer expectations are communicated throughout the program and organization.
Identify process improvement opportunities based on customer information.