Director, Operating Room- Perioperative Supply Chain Services

Duke Careers • Durham, NC

1d • Onsite

About The Position

The Director, OR & Perioperative Supply Chain Services provides direct operational leadership for operating room, procedural, and surgical services supply chain operations at Duke University Hospital (DUH). This includes functional oversight across 67 procedural areas spanning DUH North, Duke Medical Pavilion, and the Eye Center. As a vital connector within a high-acuity environment, the Director bridges operational supply chain teams with perioperative clinical leadership, surgeons, value analysis, procurement, finance, and distributor networks. Duke Health requires dedicated perioperative supply chain leadership to support the scale, complexity, and risk profile of high-volume procedural operations. This leader accountable for stabilizing daily operations, ensuring reliable supply availability, driving technology deployment (such as RFID and Kanban), and advancing enterprise-wide process standardization through collaboration across Duke Health.

Requirements

• Bachelor’s degree in Business, Healthcare Administration, Supply Chain, Logistics, Operations Management, or a closely related field.
• Minimum of seven (7) years of progressive experience leading or supporting supply chain operations within Operating Room, procedural, surgical, or perioperative service environments.
• Minimum of five (5) years of direct management experience leading complex operational teams in high-volume healthcare, perioperative, procedural, logistics, or supply chain settings.
• Demonstrated track record of partnering closely with clinical leaders, surgeons, value analysis committees, distributors, and cross-functional hospital stakeholders.
• Preferred experience working with MMIS platforms, point-of-use technology, automated/RFID inventory workflows, PAR management tools, and performance reporting dashboards.

Nice To Haves

• Master’s degree in a related strategic or operational discipline.
• Relevant certifications in Supply Chain (e.g., CMRP, CSCP), Healthcare Operations, Lean/Six Sigma, or Perioperative Operations are preferred, but not required.

Responsibilities

• Lead daily supply chain operations across 67 procedural areas at DUH, ensuring uncompromising supply availability, replenishment discipline, and inventory accuracy to support clinical readiness.
• Evaluate and optimize inventory models, par levels, and replenishment strategies across all OR and procedural settings to reduce variation, eliminate duplicative stock, increase turnover, and minimize waste and write-offs.
• Identify operational risks and variability across sourcing, logistics, distribution, preference-card support, and case readiness. Lead continuous improvement initiatives that strengthen operational controls and streamline procedural workflows.
• Champion the adoption, stabilization, and optimization of modern perioperative supply chain technologies—including RFID-enabled workflows, PAR optimization, Kanban/2-Bin systems, and MMIS point-of-use tools—to enhance inventory visibility and decision-making.
• Advance cost stewardship through rigorous utilization review, contract compliance, inventory controls, and collaborative alignment with finance and procurement partners to sustainably reduce redundant inventory and write-offs.
• Partner with distributors, strategic vendors, and contracting teams to drive supplier accountability, improve delivery responsiveness, mitigate backorders, and manage substitution planning effectively.
• Lead, mentor, and hold accountable high-performing, multi-shift supply chain teams supporting fast-paced OR and surgical environments. Establish scalable coverage models, staff development routines, and structured performance management.
• Design and implement robust governance frameworks, Key Performance Indicators (KPIs), reporting routines, and structured escalation processes to track service reliability, productivity, inventory accuracy, and customer satisfaction.
• Create disciplined, repeatable processes for dependable service recovery, resolving operational breakdowns rapidly while implementing root-cause solutions to prevent recurrence.
• Build trusted, highly credible relationships with perioperative nursing leadership, anesthesia chairs, surgeons, service-line directors, and value analysis teams to align supply chain strategies with patient care and physician preference management.
• Act as a collaborative influencer to align standards, common workflows, and best practices across Duke Raleigh, Duke Regional, Lake Norman, and affiliated sites without relying solely on direct reporting authority.

Benefits

• Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
• Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

What This Job Offers

• Job Type: Full-time
• Career Level: Director