Supply Chain Manager - Case Pulling Operating Room

Duke Careers•Durham, NC

3d•Onsite

About The Position

The Supply Chain (SC) Manager - Case Pulling Operating Room is responsible for coordinating and managing the flow of surgical supplies, instruments, and case carts to ensure timely, accurate, and complete OR case carts. This position partners closely with Sterile Processing Departments (SPD), OR managers, Assistant Nurse Managers (ANMs), and Supply Chain Leadership to optimize inventory, improve workflow, maintain preference cards, and support high-quality patient care. This key role proactively manages and coordinates the strategic activities of hospital Supply Chain Management functions. The SC Manager implements Duke University Health System strategies to optimize staffing efficiency and produces results in achieving efficiencies across supply distribution, linen distribution, inventory management, supply expense analysis, and cost containment. This role serves as a member of the Supply Chain leadership team, representing the department in management forums, managing day-to-day operations to promote effective patient care, and ensuring optimal customer service standards are met.

Requirements

Bachelor's degree in Business, Accounting, Finance, Healthcare, and/or another related field.
5 years of experience in logistics, supply chain, or health care leadership/management.
2 of the 5 years must be in supply chain/logistics.
Experience with supply chain technology solutions (e.g., bar code scanners, automated supply cabinets, expandable wireless products).
Previous experience in JIT (Just in Time) and LUM (Logical Unit of Measure) distribution processes required.
Valid State Driver's license required.

Nice To Haves

Master's degree preferred.
Previous experience in LEAN Six Sigma methodologies preferred.
Knowledge of progressive supply chain strategies; certification in AHRMM or APICS preferred but not required.

Responsibilities

Oversee the timely delivery of complete OR case carts.
Coordinate daily case pulling and prioritize urgent and add-on cases.
Monitor case cart accuracy and implement process improvements to reduce returns and delays.
Coordinate the availability of surgical instruments and trays.
Collaborate with ANMs to review and validate surgical preference cards.
Ensure returned supplies are properly restocked and rotated.
Manage the day-to-day operations of Supply Chain in designated areas, which may include Business Office functions, Centralized Inventory Support, Centralized Shipping/Receiving, Courier functions, Linen replenishment, Records retention, and Bed Management/logistics.
Direct assigned staff in the attainment of performance standards; responsible for hiring, training, coaching, providing corrective actions, and conducting performance evaluations.
Demonstrate advanced knowledge of all Supply Chain Associate (Levels 1, 2, and Team Lead) job functions to effectively mentor and precept staff.
Match associate schedules to customer needs utilizing performance metrics, and apportion workload equitably across the team.
Produce high levels of employee satisfaction and reduce turnover through cross-training, inter-departmental promotions, ongoing career planning, and consistent communication.
Conduct facility inspections to assure an uninterrupted flow of supplies and ensure compliance with established policies, procedures, and regulations.
Serve on intra- and interdepartmental committees, acting as a resource to enhance revenue, achieve optimal utilization, and reduce costs.
Maintain a working knowledge of applicable Federal, State, and local laws and internal policies to ensure safe, ethical, and professional behavior.