Director - Oncology Services

Dartmouth-Hitchcock Health•Nashua, NH

About The Position

Directs operational and nursing activities across the Dartmouth Cancer Center service line, including the Lebanon, Keene, St. Johnsbury, Manchester, and Nashua sites. Plans, directs, coordinates, and evaluates operational, fiscal, and personnel activities to ensure high-quality, safe, patient- and family-centered care. The position is responsible for infusion operations and nursing across infusion, medical oncology, hematology-oncology, cellular therapy, radiation oncology, research, inpatient hematology-oncology, and nurse navigation. Advocates for and allocates available resources to promote efficient, effective, safe, and compassionate nursing care.

Requirements

Graduate of an accredited nursing institution.
Master's Degree in Nursing (MSN).
Experience in direct patient care.
Supervisory and/or management experience.
Five years of experience in health care administration, preferably in an ambulatory care setting, or equivalent in education and experience.
Obtain and maintain clinical competencies within the assigned unit.
Licensed RN in the state of New Hampshire.
Ability to relate to and deal effectively with physicians, administrators, support staff, and the general public with a high degree of tact and discretion.
Excellent oral and writing skills.

Nice To Haves

Certification in a nursing specialty.
Continuing professional education and participation in professional organizations.

Responsibilities

Lead projects to identify, develop, and implement programs that enhance effective and efficient ambulatory care.
Provide management and financial oversight of daily operations; monitor revenue and expenses, develop financial reports, and present them regularly to faculty and staff.
Work with nursing and administrative partners to develop annual operational budgets, track performance against budgets, and make adjustments as needed.
Identify and solve operational problems.
Develop opportunities for new or enhanced patient care services.
Partner with the Medical Director, Southern Region, Deputy Director, Clinical Affairs, and APP Director to support and enhance provider practice.
Participate in recruitment of staff and providers as needed or required.
Provide oversight for multiple geographic areas and care areas within the Dartmouth Cancer Center.
Plan adequate staffing and make adjustments in alignment with patient volume and clinical needs.
Evaluate and manage direct reports at managerial and supervisory levels, including coaching and performance management.
Identify system-wide opportunities and collaborate with clinical and administrative leaders to standardize nursing practice.
Assist system leaders with integration using clinical and operational expertise.
Manage matrix relationships, including providing input and feedback to Nurse Educators, Clinical Nurse Specialists, and Clinical Nurse Leaders assigned to the practice area, to support staff competency, quality of patient- and family-centered care, and professional development.
Identify opportunities for nursing best practices and continuous improvement, and oversee implementation.
Operationalize nursing best practices in team care coordination.
Proactively assess safety risks and promote and model a culture of safety.
Lead managers, supervisory staff, and processes to achieve organizational outcomes and goals for clinical quality, patient safety, and patient experience.
Facilitate the work of the Professional Nursing Organization, including the Practice Area Council.
Coach clinical nurses in professional development and engagement in the Program for Advancing Clinical Excellence (PACE) credentialing program.
Ensure applicable Joint Commission and other regulatory standards are met, and that evidence-based practice and nursing practice standards are achieved.
Maintain a safe work environment in alignment with Dartmouth Health’s employee safety commitment and regulatory requirements, including OSHA and applicable state and federal law.
Perform other duties as required or assigned.