Director, Oncology Pharmacy, Investigational Drug Services and Infusion Operations

ChristianaCare•Newark, DE

12d•$187,304 - $318,406

About The Position

ChristianaCare is seeking an experienced pharmacy leader to provide strategic, operational, financial, and quality leadership for Oncology Pharmacy, Investigational Drug Services, Ambulatory Infusion Services, and Medication Access Services. The Director ensures safe, effective, patient-centered, timely, and financially sustainable medication-use practices across oncology and infusion care. The role provides integrated leadership across medication-use operations, investigational drug services, infusion services, and medication access programs. It partners with physician leadership, clinical research, nursing, pharmacy, finance, patient access, information technology, revenue cycle, and operations leaders to advance oncology and infusion services through operational excellence, strategic growth, clinical integration, and continuous quality improvement. The Director oversees ambulatory oncology and infusion pharmacy operations, medication access functions, infusion capacity and patient flow, and investigational medication management throughout the clinical study lifecycle. The role also supports evidence-based medication use and treatment standardization; collaborates on oncology workflows and compounding standards; manages budgets and resources; supports program growth and financial performance; ensures regulatory and professional compliance; leads quality improvement; and develops leaders and caregivers. The position requires a pharmacy degree, the specified residency or equivalent practice experience, at least five years of pharmacy experience with oncology pharmacy and/or ambulatory infusion experience, and a current Delaware pharmacist license or eligibility for licensure before the start date. Several advanced qualifications and areas of experience are preferred. Annual compensation is listed as $187,304.00–$318,406.40, with the actual offer depending on individual factors.

Requirements

Bachelor of Science in Pharmacy or Doctor of Pharmacy (PharmD) degree from an accredited College of Pharmacy.
Completion of an ASHP-accredited PGY1 residency program or equivalent experience (three years of general practice).
At least five years of pharmacy experience, with demonstrated experience in oncology pharmacy and/or ambulatory infusion services.
Current Delaware pharmacist license or eligibility for Delaware pharmacist licensure prior to the start date.
Equivalent combinations of education and experience may be considered.

Nice To Haves

Completion of an ASHP-accredited PGY2 residency program in Oncology Pharmacy, Health-System Pharmacy Administration and Leadership, or equivalent experience (three years of specialized practice).
Master's degree in Business Administration, Healthcare Administration, Public Health, or a related field.
Experience with investigational drug services, clinical trial pharmacy operations, or research medication management.
Experience leading multidisciplinary teams and complex clinical operations.
Prior management experience; candidates without formal supervisory experience may be considered based on demonstrated leadership of complex programs, multidisciplinary initiatives, process improvement efforts, or professional organizations.
Board Certification in Oncology Pharmacy (BCOP) or another relevant specialty certification.

Responsibilities

Direct operational performance of ambulatory oncology and infusion pharmacy services, including medication preparation, dispensing, distribution, inventory, staffing, scheduling, workflow, and resource allocation.
Oversee Medication Access Services supporting infusion operations, including prior authorizations and medication access functions needed for timely therapy initiation and continuation.
Collaborate with nursing and service line leadership to optimize infusion capacity, patient throughput, chair utilization, treatment timeliness, patient flow, and patient experience.
Establish, monitor, and improve operational, quality, access, service, and financial performance metrics.
Lead Investigational Drug Services for oncology and other clinical research programs.
Oversee investigational medication management across the study lifecycle, including protocol review, activation, receipt, storage, preparation, dispensing, accountability, documentation, audit readiness, returns, and destruction.
Partner with investigators, research administration, clinical research teams, nursing leadership, and pharmacy stakeholders on clinical trial activation and operations.
Partner with oncology providers, clinical pharmacy specialists, inpatient pharmacy leaders, and nursing leadership to promote evidence-based medication use, treatment standardization, formulary management, and oncology treatment protocols.
Collaborate across inpatient and ambulatory settings to support continuity of care and consistent medication-use practices.
Work with Pharmacy Informatics, Information Technology, medical staff, and nursing leaders to optimize Epic Beacon and related oncology medication-use workflows.
Collaborate with pharmacy leaders responsible for sterile and non-sterile compounding and USP <795>, <797>, and <800> compliance to maintain enterprise standards.
Develop and execute plans supporting service growth, patient access, quality outcomes, caregiver engagement, service excellence, and financial performance.
Maintain accountability for operating and capital budgets, financial performance, and strategic resource management.
Partner with Supply Chain, Finance, Revenue Cycle, and Patient Access to optimize medication acquisition, reimbursement, denials management, high-cost drug utilization, and medication waste reduction.
Support business planning and implementation for new programs, technologies, service expansions, locations, and capital investments.
Ensure compliance with regulatory requirements, accreditation standards, medication management requirements, research protocols, organizational policies, and professional practice standards.
Promote medication safety, high reliability, and continuous quality improvement.
Lead improvement initiatives related to medication-use safety, operational effectiveness, patient outcomes, and service excellence.
Recruit, develop, mentor, coach, and evaluate leaders and caregivers, and support succession planning and professional growth.
Foster communication and collaboration across Pharmacy, Nursing, Medical Staff, Clinical Research, Medication Access, and administrative leadership teams.
Represent Pharmacy Services on committees, workgroups, and strategic organizational initiatives.
Maintain expertise in emerging oncology therapies, investigational agents, infusion care models, reimbursement trends, regulatory requirements, technology advancements, and industry best practices.