DIRECTOR ON DUTY

YMCA•City of Rome, NY

10d•Onsite

About The Position

This position supports the work of the Y, a leading nonprofit charitable organization committed to strengthening our community through youth development, healthy living and social responsibility. The Director on Duty (DOD) is the on-site leader responsible for the overall supervision, safety, and operation of the YMCA facility during assigned shifts. The Director on Duty at the YMCA of the Greater Tri-Valley intentionally fosters a cause-centered culture that is welcoming, genuine, hopeful, nurturing, and determined. The DOD oversees the entire building and will be responsible for the overall supervision of the YMCA building and grounds. This person must be able to supervise staff and volunteers and ensure safety standards and YMCA policies are being met. The DOD is the primary point of contact for staff, members, and volunteers when management is not present. This role requires strong leadership, sound judgment, and the ability to respond quickly and confidently to emergencies, injuries, and facility concerns. The DOD plays a critical role in maintaining a safe, welcoming, and well-run YMCA. The DOD should is a reliable and responsible person, a problem solver and a person that directly supports the member experience, staff accountability, and the safety of the entire branch. OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: We are open to all. We are a place where you can belong and become. We are genuine: We value you and embrace your individuality. We are hopeful: We believe in you and your potential to become a catalyst in the world. We are nurturing: We support you in your journey to develop your full potential. We are determined: Above all else, we are on a relentless quest to make our community stronger beginning with you.

Requirements

One or more years of experience in facility management or closely related field.
CPR, First Aid and AED certifications required (or willingness to obtain within 30 days of hire)
Must meet all Association-Wide training requirements in addition to those set forth by their Supervisor.
Ability to respond to safety and emergency situations.
Must be able to pass a Nationwide Criminal and Sex Offender Registry Background Screening.
Must ensure that the physical and social environments for program delivery reflect the Y’s definition of character and values

Responsibilities

Responsible for all programs and facility operations of the branch while on duty.
Reviewing that all staff are at their assigned posts and reporting any discrepancies
Serving as first point of contact for all membership-related concerns; following up with the proper department head
Evaluating program areas and staff by completing DOD reports on every shift
Responsible for the opening/closing of the branch facility, as well as monitoring security procedures and facility operations during the assigned shift.
Serving as primary responder to all security, fire alarms and operational incidents.
Remains in the building at all times a second, qualified Director on Duty is placed in charge
Directs all safety procedures and compliance with Health Department codes, Emergency/Safety Procedures. Enforces YMCA building policies and procedures as directed in the Employee Handbook.
Arrives five to ten minutes prior to the beginning of shift if relieving another DOD. Expected in the building 20-25 minutes early if opening the facility
Makes rounds by moving throughout departments and performs drills.
Provides membership tours
Provides light housekeeping duties as necessary (i.e., picking up trash, dust mopping, cleaning counter tops, straightening program areas, etc.)
Follows all cash control procedures
Is committed to maintaining a workplace free from all forms of harassment
Secures rooms and facility, completes DOD reports, corrective actions as necessary, incident reports and provides feedback about areas of concern.
Provides staff with on-going supervision and training related to abuse risk.
Requires staff to adhere to policies and procedures related to abuse risk.
Responds quickly to policy and procedure violations using the organization’s progressive disciplinary procedures.
Responds seriously and confidently to reports of suspicious and inappropriate behaviors.
Follows mandated reporting requirements.
Communicates to all staff the organization’s commitment to protect their youth from abuse.