Manager on Duty

FOUNDATION YMCA OF WILSON•Wilson, NC

5d•$14 - $21•Onsite

About The Position

The Early Morning & Late Evening Shift Leader provides leadership and support to front-line staff, ensures smooth facility operations during early morning and late evening shifts, and fosters a positive culture for staff and members.

Requirements

Strong leadership and interpersonal skills.
Excellent communication and problem-solving abilities.
Ability to work independently and as part of a team.
CPR and First Aid certifications required.
Flexibility to work both morning (4:30 AM - 7:30 AM) and evening (5:30 PM - 8:30 PM) shifts.

Nice To Haves

Experience in a fitness or wellness setting preferred.

Responsibilities

Open and close the facility with the Wellness Floor Attendant.
Ensure the facility is properly staffed, equipment is secure, and doors are locked/unlocked as needed.
Assist the Membership Desk during peak check-in and check-out times.
Engage with members, learn their goals, address concerns, and promote Y programs and memberships.
Coach, mentor, and provide feedback to front-line staff to ensure excellent customer service.
Conduct regular facility inspections to ensure cleanliness, safety, and overall condition.
Identify and report maintenance or repair needs promptly.
Serve as the primary point of contact during emergencies, implementing safety protocols as needed.
Complete daily shift reports including observations, incidents, and maintenance requests.
Follows YMCA policies and procedures, including those related to medical and disciplinary situations, child abuse prevention, and emergencies.
Other duties as assigned.