Director of Youth, Violence Prevention and Court Support Program

YWCA of Western MassachusettsSpringfield, MA
$70,000 - $80,000

About The Position

The Director of Youth, Violence Prevention and Court Support Programs provides support and guidance to the SAFEPLAN, Supervised Visitation and Violence Prevention Program. The Director is responsible for the overall operation of each of the programs within their department. Provides leadership and direction to keep the department and programs strong and develops new programs to meet identified needs. By hiring, training and supporting skillful, caring staff, the Director ensures that participants/clients receive quality services that are provided with compassion and respect, from a trauma-informed perspective. Additionally, the Director ensures adherence to applicable laws, regulations, and contractual obligations. This position will also be responsible for the adherence to program contractual obligations and quality of program services while ensuring a strengths-based model of service delivery that is responsive to the diverse needs of clients.

Requirements

  • Master's degree in education, criminal justice social work, psychology or mental health counseling (license preferred) required.
  • Minimum of 3 years prior supervisory experience, including clinical supervision, with demonstrated ability to successfully manage projects.
  • Experience working with youth, adolescents, and families.
  • Experience in working with survivors of domestic violence and sexual assault.
  • Ability to operate through a trauma-informed lens.
  • Excellent written and organizational skills including strong computer skills.
  • Must have positive energy, sound judgment, and the ability to work independently and as part of a team and effectively work with program staff and senior leadership.
  • Demonstrate an understanding and active commitment to issues of diversity and inclusion, especially in support of the needs of communities of color and LGBTQ individuals.
  • Must have ability to represent the agency from a management perspective in an active union environment.
  • Must have ability to engage staff and clients and have strong problem/conflict resolution skills.
  • Must be able to lift 40 lbs.
  • Reliable transportation, safe driving record, and valid driver’s license required.
  • Must be able to be covered by the agency's insurance policy.

Responsibilities

  • Oversee the day-to-day operations of the following programs: SAFEPLAN, Supervised Visitation (SV), and The Violence Prevention Program (V.P.P).
  • Ensure the accuracy and submission of monthly/quarterly/annual reporting.
  • Ensure that programs adhere to applicable laws, regulations, and contractual obligations, including programmatic requirements, health and safety standards, and reporting requirements.
  • Oversee the programs preparation for agency audits or program licensing reviews/site visits, including file preparation, site cleanliness, and adherence to funding requirements/standards.
  • Ensure clear, accurate, and confidential documentation including data collection, entry, analysis, and reporting.
  • Provide direct supervision and support to staff, as appropriate within the department’s structure.
  • Create and deliver training for new staff.
  • Work collaboratively with senior leadership team members in support of grant applications, ideas/plans for growth, programs status, and the financial viability of programs.
  • Communicate and coordinate with funding partners, community collaborators, and relevant coalitions to strengthen grant outcomes.
  • Monitor program budgets.
  • Lead team meetings for skill building, communication, and continuity among the programs.
  • Share on-call responsibilities with other Department Directors, providing back-up to Site Directors/Supervisors for emergencies, when needed.
  • Address employee performance issues promptly with written documentation and take appropriate steps in collaboration with Human Resources.
  • Ensure that supervisors work in accordance with agency policies/procedures and collective bargaining agreement.
  • Respond to all incidents ranging from 51A, elder abuse, reports to the Disabled Persons Protection Commission or a mental health emergency and ensure proper procedures as well as mandated guidelines are followed, including appropriate documentation and prompt notification to required state agency(s).
  • Attend ongoing agency leadership meetings and regular individual supervision meetings.
  • CPR/First Aid certification is required and must be maintained.
  • Perform other relevant duties as assigned by COO or CEO.
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