Director of Warehouse Systems and Operations

Niagara Bottling • Diamond Bar, CA

1d • $178,481 - $249,873 • Onsite

About The Position

The Director of Warehouse Systems and Operations is responsible for setting overarching goals for activities within all Niagara’s Warehouse & Yard activities. This includes support, execution, strategy and deployment across processes, systems technology, Warehouse learning & operations, WMS & ERP systems training, new and existing systematic customer request implementation, factory business processes, factory inventory services and network wide centralization of shipping operations. The primary mode for implementing these efforts is through services to support good decision-making and training programs. Warehouse & Yard is a service and execution organization committed to supporting Manufacturing and Supply Chain related disciplines by being focused on knowledge transfer, innovation, and communication. The Director will also flex resources to focus plants or plants during time of need to support daily operations. Director will support Beverage and Water warehouse operations. Help build capability and bench strength within the operations. Keeping teams calibrated and focused on the core pillar metrics of safety, quality, process time, inventory, asset management, fill factor, overall efficiency and scrap reduction.

Requirements

• 10+ Years – Experience in operations or adult learning theory or similar manufacturing environment
• 10+ Years – Experience in Position
• 10+ Years – Experience managing people/projects
• experience may include a combination of work experience and education
• Bachelor's Degree in Supply Chain, Engineering or other technical discipline pertaining to manufacturing.

Nice To Haves

• 10+ Years– Experience in Field or similar manufacturing environment
• 10+ Years – Experience working in Position
• 10+ Years – Experience managing people/projects
• experience may include a combination of work experience and education
• Master's Degree in business, education or related field
• ATD Certified
• Elementary Proficiency Spanish

Responsibilities

• Drive ongoing improvements for Key Performance Indicators in our Warehouse and Yard operations. Including, but not limited to: Inventory Health, Warehouse Space Utilization, Dock Door Optimization, Truck Total Processing Time, Trailer Turn rate, and similar.
• Inventory scorecard, scrap and audit ready support and oversight for the plants to ensure we are meeting all brand customer requirements. Making sure we have the right RM needed to align with production requirements. Manage FEFO in the plants to reduce scrap and expired product.
• Provide key operational services around: Yard Optimization, Shipping Support, Brand Services, Factory & 1PL/3PL Inventory Services, Factory Analytics, and services required to improve factory performance inside the box for metrics identified by internal execution partners.
• Use outputs of services to provide skills and competency training for the factories around: Inventory Training, Systems Training, Workflow Training, Warehouse Automation Training, Production Systems Training, specialized inventory systems training (parts, non-stock items, etc.), and develop curriculum to support those training needs.
• Provide direction to Plant Warehouse Managers, 1PL Managers, Warehouse Supervisors, Operation Specialist and related roles to maximize their consistent application of known Niagara best practices. Create routine meetings, metrics and development paths designed to create cohesive alignment among the plant inventory team members.
• Collaborate with multiple development teams to oversee and manage routine technical development activities
• Provide voice of the customer for architectural decisions as well as technical design specifications
• Review system functional & operational needs for projects and identify feasibility cooperating with key stakeholders
• Evaluate existing business processes and recommend feasible changes & continuous improvement opportunities
• Present solutions to internal customers including Directors, Business Development Managers, Brand, Manufacturing Finance, and Regional VPs
• Support factory and HQ operations teams by identifying and implementing improvements to existing operations
• Direct the program management and improvement of Niagara’s centralized shipping operations
• Support the implementation and standardization of inventory policy
• Determine performance opportunities & oversee structured needs analysis to determine operational and system performance gaps and develop plans to close the gaps
• Direct all aspects of systems related technical learning development
• Pivot SME`s into Focus Plants as supplemental staffing, or any time a plant needs more expertise than is available locally
• Deploy tactical experts for relief during a throughput crisis to increase overall distribution and warehousing effectiveness
• Continually develop subject matter experts within the training team to address Niagara’s growing technical demands
• Design startup training programs that allow plant personnel to successfully operate all aspects of Niagara manufacturing and product technologies
• Deploy SME`s to provide emergency and relief staffing to focus plants or plants in distress
• Interact with Plant Directors to determine training needs and develop overall learning plans
• Collaborate with PDs and Regional VPs to best serve the plants during peak operations
• Provides field services to joint stakeholders within HQ, such as methods-compliance audits, within the expertise of the team of SMEs
• Enable the future by maximizing use of automation assets, e-systems, and other technologies
• Balance the work of trainers / SMEs to deliver instructor-led training, hands-on/OJT training,
• Leads the design and development of technical training content
• Ensures compliance with applicable rules, procedures, and policies, as required by both internal directives and external agencies
• Help facilities develop their own skills development programs and support them in implementing those programs
• Collaborates with colleagues within the Learning and Development function to ensure consistent application of Corporate Learning and development standards
• Oversee course materials and lesson plans, maintain document control, and authorize local SMEs to use materials. Identify and leverage plant & department SMEs to support this
• Identify and add manufacturing systems, operation and business competencies as needed to make Niagara successful or as assigned by internal customers, peers or leadership
• Support deployment of all Niagara Learning initiatives, regardless of technical content
• Provide innovative means of coaching and program development
• Interface as required with the external partners, vendors, and various internal cross functional groups

Benefits

• Paid Time Off for holidays, sick time, and vacation time
• Paid parental and caregiver leaves
• Medical, including virtual care options
• Dental
• Vision
• 401(k) with company match
• Health Savings Account with company match
• Flexible Spending Accounts
• Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
• Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements
• Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan
• Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc.
• Tuition reimbursement, college savings plan and scholarship opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Director