Director of Volunteer Engagement

Baylor University • Waco, TX

4d

About The Position

The Director of Volunteer Engagement strengthens the university's volunteer ecosystem by managing programs, partnerships, and processes that support meaningful volunteer involvement including but not limited to admissions, academic units and affinity groups. This role executes recruitment, onboarding, training, stewardship, and recognition strategies that ensure volunteers are equipped and inspired to advance the university's mission. The Director collaborates closely with campus partners, alumni engagement teams, and volunteer leaders to deliver a consistent, high-quality volunteer experience.

Requirements

• A bachelor's degree
• Three years of relevant experience
• A valid US Driver License with a clear driving record of at least two years
• Must be able to travel outside of the state of Texas
• Applicants must be authorized to work full-time in the United States

Nice To Haves

• A master's degree
• Five years of relevant experience

Responsibilities

• Develop, implement, and manage efficient volunteer engagement programs that support academic units, affinity groups, and university initiatives
• Coordinate recruitment, onboarding, training, and year-round support for volunteers
• Ensure programs align with institutional priorities and deliver a consistent, mission-centered volunteer experience
• Serve as the primary liaison to assigned academic units and affinity groups, advising faculty, staff, and volunteer leaders on best practices for volunteer engagement
• Provide guidance on volunteer role design, leadership transitions, meeting structures, and stewardship approaches
• Collaborate with Advancement Communications to communicate effectively to promote volunteer opportunities and highlight impact stories
• Implement recognition and stewardship practices that reflect the university's culture of gratitude and strengthen long-term retention
• Maintain accurate volunteer records in collaboration with Advancement Services
• Track participation, engagement, and outcomes using established data standards
• Prepare reports and insights that inform program improvements and support CASE Alumni Engagement Metrics
• Identify opportunities to streamline volunteer processes, enhance training resources, and improve the volunteer lifecycle
• Contribute to the development of tools, templates, and systems, that support scalable volunteer engagement across the university
• Perform all other duties as assigned to support Baylor’s mission
• Ability to comply with University policies
• Maintain regular and punctual attendance

Benefits

• medical, dental, and vision insurance
• generous time off
• tuition remission
• outstanding automatic retirement contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Director