Assistant Director of Volunteer Engagement

Baylor University • Waco, TX

5d

About The Position

The Assistant Director of Volunteer Engagement supports the university’s volunteer ecosystem by coordinating programs, partnerships, and processes that foster meaningful volunteer involvement. This role assists the Director of Volunteer Engagement with recruitment, onboarding, training, stewardship, and recognition efforts to ensure volunteers are engaged and aligned with the university’s mission. The Assistant Director works collaboratively, as directed, with campus partners, alumni engagement teams, and volunteer leaders to deliver a high-quality and consistent volunteer experience.

Requirements

• A bachelor's degree and three years of relevant experience are required.
• A valid US Driver License with a clear driving record of at least two years is required.
• Must be able to travel outside of the state of Texas.
• Applicants must be authorized to work full-time in the United States.

Responsibilities

• Support the development, implementation, and day-to-day coordination of volunteer engagement programs serving academic units, admissions, and affinity groups.
• Assist with volunteer recruitment, onboarding, and training logistics
• Provide ongoing support and communication to active volunteers to encourage retention
• Ensure consistent delivery of a mission-centered volunteer experience
• Help maintain program timelines, materials, and documentation
• Create goals and objectives to increase volunteer engagement
• Manage daily correspondence
• Plan and execute special events across campus to increase Volunteer Engagement
• Collaborate with campus partners and volunteer leaders to advance volunteer initiatives.
• Serve as a secondary liaison to assigned academic units and affinity groups
• Support faculty, staff, and volunteer leaders with engagement best practices
• Assist in organizing meetings, communications, and leadership transitions
• Provide leadership and contribute with special projects
• Contribute to outreach and recognition efforts that strengthen volunteer relationships.
• Assist in promoting volunteer opportunities through various communication channels
• Support creation and dissemination of impact stories and engagement messaging
• Support Volunteer Engagement opportunities through the formation of creative content.
• Help implement volunteer recognition and stewardship initiatives
• Maintain accurate records and support reporting efforts to measure success and inform strategy.
• Enter and manage volunteer data in partnership with Advancement Services, tracking participation, engagement, and outcomes
• Assist in preparing reports aligned with alumni engagement metrics (e.g., CASE standards)
• Ensure adherence to data standards and best practices
• Enhance the efficiency and scalability of volunteer engagement operations.
• Supervise daily operations of assigned department
• Assist with identifying and improving volunteer processes and workflows
• Support development of training materials, templates, and resources
• Contribute to cross-functional projects within Advancement
• Ensure regulatory compliance with policies and procedures
• Perform all other duties as assigned to support Baylor’s mission
• Ability to comply with University policies
• Maintain regular and punctual attendance

Benefits

• medical, dental, and vision insurance
• generous time off
• tuition remission
• outstanding automatic retirement contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level