Director of TRIO Student Support Services

Lower Columbia College • Longview, WA

2d • Onsite

About The Position

The Director of TRIO Student Support Services (SSS) is responsible for developing, implementing, supervising, evaluating, and continuously improving the SSS Program. The Director is responsible for ensuring program compliance and directing the activities and personnel of the Federal TRIO SSS Program. This position is grant-funded and continued employment is contingent upon sustained grant funding. The SSS Program is a U.S. Department of Education Title IV grant-funded program designed to increase retention, graduation, and transfer rates of low-income individuals, first-generation college students, and individuals with disabilities through a variety of resources and support services.

Requirements

• Master’s Degree (required) in education administration, counseling, higher education leadership, or related field.
• Three years of experience in the design, management, and implementation of a student support program.
• Demonstrated ability to manage budgets.
• Demonstrated cultural competency and commitment to work effectively with first-generation and low-income individuals, and students with disabilities.
• Three years of supervisory experience, preferably in a student support setting, including guiding, evaluating, and setting performance expectations for others.
• Demonstrated oral and written communication and critical thinking skills.
• Demonstrated experience adhering to rules or regulations and meeting deadlines.
• Demonstrated knowledge of student success principles, including retention and completion.
• Competency with technology and database systems.
• Commitment to the community college mission.
• Must currently reside in Washington or Oregon, or be willing to relocate to one of these states.

Nice To Haves

• Previous experience in management or implementation of a TRIO program.
• Professional or personal experience in overcoming barriers similar to TRIO project participants.
• Grant-writing experience.
• Proven leadership ability in building effective teams to accomplish program objectives, assess results, and implement change.
• Demonstrated ability to establish effective partnerships in a variety of internal and external settings.

Responsibilities

• Manage and supervise all SSS Program activities and services, including student onboarding, academic advising, financial and economic advising, career counseling and transfer assistance, and other quarterly and annual activities.
• Represent the Program throughout the College and surrounding communities.
• Administer the Program to accomplish Program goals and objectives; develop project proposals, reports, and evaluations.
• Collect and review required data and submit the SSS Annual Performance Report.
• Interpret and implement US Department of Education grant regulations applicable to the program and ensure internal accountability and compliance with federal and state regulations, and college policies and procedures.
• Supervise, train, and evaluate other TRIO staff, including setting performance expectations and conducting employee performance evaluations, in accordance with collective bargaining agreements, laws, and college policies and procedures.
• Administer the recruitment and selection of program-eligible participants under the program admissions process.
• Advise students to meet their academic and career goals, and design intervention strategies to increase academic success in collaboration with other TRIO and College staff.
• Establish and oversee effective processes for data and information management to ensure timely and accurate reporting and confidentiality of participant records.
• Maintain accurate case files for each program participant.
• Prepare, oversee, and maintain fiscal control of and accountability for the program budget.
• Maintain professional relationships with TRIO professionals and participate on campus committees.
• Seek opportunities to collaborate with other LCC departments, including coordinating service delivery where appropriate within the scope of the grant.
• Perform other duties as assigned.

Benefits

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The College is committed to maintain an environment for teaching and learning which is free of drugs and alcohol.

What This Job Offers

• Job Type: Full-time
• Career Level: Director