DIRECTOR OF TRENCH SHORING & FLUID SOLUTIONS

Carter MachineryManassas, VA
$128,000 - $190,000Onsite

About The Position

Join a Company That’s Built to Elevate You. At Carter Machinery, we don’t just offer jobs - we offer long-term careers defined by purpose, innovation, and impact. We’ve built an award-winning workplace where high achievers thrive, careers grow, and your work truly matters. Our legacy is strong, our vision is bold, and our future is built on investing in the growth and well-being of our people. Whether you're turning a wrench, managing operations, or supporting customers, you play a vital role in powering industries that moves the world forward.

Requirements

  • Minimum ten years’ experience in construction equipment and/or Rental industry and previous business development experience.
  • Proven track record of sales growth (5-10 years preferred).
  • Thorough understanding of the construction equipment industry and business development techniques; Rental industry experience is highly desired.
  • Strong business acumen, including but not limited to budgeting, financial analysis, forecasting and managing customer business agreements and terms and conditions.
  • Strong communication skills; verbal and written as well as strong listening skills.
  • Excellent customer satisfaction skills and ability to build strong internal/external relationships.
  • Strong decision-making capabilities.
  • Detail oriented, analytical and data driven.
  • Valid driver’s license.
  • Excellent driving record.

Nice To Haves

  • Bachelor's degree (engineering and/or business-related concentration preferred).
  • Master’s degree (desirable).

Responsibilities

  • Build and execute a business plan that strengthens customer relationships, expands market share, improves fleet utilization, and supports safe jobsite practices.
  • Work closely with rental operations, sales, service, transportation, finance, EHS, and branch leadership to deliver superior customer experience while achieving profitable growth year over year.
  • Develop growth strategies, manage fleet and inventory, maximize fleet utilization, coach and support team members, maintain strong customer and vendor relationships, ensure compliance with all EHS standards.
  • This role is integral in the annual budgeting process, including fleet forecasting, working closely with SVP of Rental, Rental FP&A Manager, and Fleet Asset and Business Analytics Manager.
  • Develop and execute recovery plans for revenue and expense accounts that are not tracking to business plan.
  • Actively participate and contribute to Rental leadership meetings and Executive business reviews.
  • Proactively communicate key business performance and business/market trends to Rental SVP and Executive leadership team as appropriate.
  • Make presentations as needed to customers, team members, OEM partners, and industry associations.
  • Actively support Company’s commitment to safety leadership, equal employment opportunity, employee development, operational excellence, and our core values (The Carter Way).
  • Maintain positive and collaborative business relationships within and outside of the Rental services group (Credit and Collections, Marketing, Digital, CI/Lean, Construction Service Store and Parts Operations, Heavy Rents, Retail and Product Support sales teams) to facilitate strong partnerships and relationships across the table and collaborative problem solving.
  • Maintain positive customer experience through inside and outside sales teams; working promptly to address complaints, service issues and problems; Achieve and preferably exceed annual Customer Net Loyalty Score goal.
  • In collaboration with Regional and District Sales Managers, drive profitable fleet growth through active store management of fleet assets and planning and execution of fleet load, retirements, and daily OEC on rent; Drive top quartile operations and logistics performance to support profitable fleet growth.
  • Work in coordination with team to achieve Continuous Improvement goals and objectives.
  • Perform other duties as assigned.

Benefits

  • Health, dental and vision insurance
  • Paid time off
  • 401(k), $0.75 to $1.25 match up to 6%
  • Life and disability insurance
  • In-house training instructors/programs
  • Tuition reimbursement
  • Employee referral bonus program
  • Tool allowances and tool loans
  • Discounts on cellular phone service, computers, and vehicles
  • Opportunities for overtime
  • Shift differential (if applicable)
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