Director of Travel & Expense

Pretium Enterprise Services, India

3d•$135,000•Hybrid

About The Position

With expert business service capabilities, Pretium Enterprise Services (“PES”), is integral to the growth, innovation, and transformation of its global operating companies. Partnering with internal and external businesses and stakeholders to rapidly unlock value for its customers, PES delivers with excellence and ownership, enabling scalable growth. Pretium Enterprise Services (PES) is seeking a Director of Travel & Expense to lead the strategy, governance, and operational management of the company’s global travel and expense programs. This role will oversee the end-to-end enterprise travel ecosystem, including travel booking, expense management, corporate card programs, and meetings management. The Director will design and implement an effective, enterprise-wide framework for travel and expense governance, leveraging best-in-class tools and data analytics to drive policy compliance, optimize costs, and enhance the overall traveler experience. By utilizing actionable insights and performance metrics, the role will identify opportunities to improve operational efficiencies, maximize travel value, and support informed decision-making across the organization. This leader will also develop and manage strategic partnerships with key travel vendors and service providers to deliver measurable benefits to Pretium and its operating companies. Working closely with Finance, Procurement, HR, Security, and leadership across the operating companies, the Director will ensure travel and expense programs align with business objectives, support employee productivity, and deliver consistent value across the enterprise.

Requirements

The successful candidate should possess extensive experience building and delivering Travel and Expense programs within a corporate structure.
Bachelor’s degree in business administration, Procurement, Finance, or a related area
Minimum of 7 years of Corporate Travel Management experience
Comprehensive knowledge of the travel industry systems (i.e. GDS, online booking tools, reporting, etc.), and Meeting, Payment and Expenses solutions
Significant experience in partnering with internal and external clients with building trust, impact, and influence
Demonstrated expertise in change management
Excellent verbal and written communication skills
Ability to set a vision, assess strategy and execute; a self-starter who is motivated to learn, grow enterprise capability and seize opportunities

Responsibilities

Travel Program Strategy Lead the global corporate travel strategy, including supplier partnerships with airlines, hotels, car rental companies, and travel management companies
In partnership with procurement, negotiate and manage preferred supplier agreements to maximize savings, improve service levels, and increase traveler benefits
Oversee travel policy and enforcement while balancing cost control and employee experience
Monitor industry trends, supplier changes, innovation and travel disruptions to adapt and improve program strategy
Oversee the expense management program and platform (SAP Concur)
Ensure expense policies align with corporate governance, tax regulations, and financial controls
Implement automation and workflow improvements to streamline expense reporting and approvals
Monitor expense compliance and identify opportunities to reduce fraud, leakage, and policy violations
Manage global corporate credit card programs and banking relationships (American Express)
Continue to improve and optimize card adoption, rebates, and payment terms
Ensure proper controls, reconciliation processes, and cardholder compliance
Evaluate new payment disruptors and technologies for opportunities for program improvements
Lead T&E data analytics and reporting to deliver insights to Finance and executive leadership
Track KPIs such as travel spend, supplier performance, savings targets, and policy compliance
Use data to drive negotiations, supplier strategy, and program optimization
Ensure traveler safety and compliance with corporate risk management policies
Collaborate with security teams and travel risk providers
Maintain processes for travel disruptions, emergencies, and global regulatory compliance
Manage fraud prevention programs and develop program improvements
Establish and maintain ongoing governance to support stakeholder T&E requirements, inform of program improvements and industry changes
Partner with Finance and leadership across operating companies to manage budgets and cost controls
Work with HR and employee experience teams to balance traveler satisfaction and productivity
Present program performance and strategic initiatives to senior leadership and operating companies
Manage meeting program, technology and suppliers (hotels, payment, etc)
Continue to improve and optimize the program for efficiency and its adoption/usage
Develop and monitor KPIs and drive results
Lead and develop a team responsible for travel operations
Establish clear KPIs and service standards for internal teams and external suppliers
Monitor market changes and innovators for opportunities to improve travel program