Director of Transportation

Sysco • Sysco Connecticut, CT

17h • $107,200 - $160,800

About The Position

This is an operations leadership position responsible for directing delivery activities. The Director oversees strategic projects, expense and revenue management, regulatory compliance, delivery staff, and the safety and security of the delivery department. The role manages delivery operations and customer service while working to meet performance, efficiency, and profitability goals.

The position also leads associate relations, staffing and performance management, safety practices, and coordination with Sales, Marketing, Safety, and other departments. The role may perform the duties of supervised associates and other related duties as qualified.

Requirements

• Bachelor's degree.
• Seven years of related experience and/or training, or an equivalent combination of education and related experience.
• Valid Class A Commercial Driver License meeting company standards.
• Complete a Sysco-approved defensive driving program.
• HazMat and Doubles Certification.
• Ability to read, comprehend, write, and speak English.
• Ability to read and interpret business and professional publications, technical procedures, and governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals and present information to groups.
• Basic arithmetic skills and ability to solve practical problems involving limited standardization and interpret written, oral, diagram, or schedule instructions.
• Knowledge of spreadsheet and word-processing software and ability to learn Sysco technology software and programs; excellent computer skills.
• Working knowledge of Federal Motor Carrier Safety Regulations.
• Ability to lead individual and team discussions and meetings, apply policies consistently and objectively, collaborate across departments, follow procedures and regulations, manage deadline and customer-service pressures, and make timely independent decisions consistent with company policies.
• Physical ability to talk or hear regularly; stand, walk, sit, use hands, reach, and climb or balance frequently; stoop, kneel, crouch, or crawl occasionally; and occasionally lift or move up to 100 pounds and push or pull up to 350 pounds.
• Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

• Valid Class A Commercial Driver License meeting Company standards is listed as preferred.

Responsibilities

• Direct the daily work and safety of Delivery supervisors, routing personnel, and other associates.
• Ensure management staff effectively oversee daily delivery activities, including adherence to standard operating procedures and planned routes and safe, efficient customer service.
• Ensure Delivery Associates comply with local, state, and federal regulations, including DOT and OSHA requirements, and keep electronic logs current and accurate.
• Manage labor hours, travel, fuel, and consumable supplies within budget to maximize time and cost efficiencies.
• Prepare work schedules, including additional workdays and shifts as needed.
• Oversee the selection, purchase, and utilization of company assets supporting the Delivery department.
• Coordinate necessary repairs with the appropriate departments.
• Monitor daily routing activities to meet established KPIs and sales and customer satisfaction goals.
• Prepare budgets, profit plans, and capital requests as required.
• Evaluate metrics and adjust activities to meet or exceed performance expectations.
• Recommend efficiency ideas and cost-reduction measures and assist in implementing delivery changes.
• Monitor delivery-service utilization, backhaul coordination, routing, and scheduling to improve profitability.
• Collaborate with Sales Management and Marketing Associates to resolve customer and delivery issues or opportunities.
• Visit customer locations to address issues and assess delivery difficulty.
• Establish the use and updating of productivity and routing software systems.
• Maintain associate relations through regular department or pre-shift meetings and ongoing interaction.
• Maintain open communication with associates by answering questions and explaining policies and procedures; monitor morale and respond to ideas for improving engagement and enablement.
• Interpret, train, and consistently enforce company policies and procedures.
• Coordinate with the Safety department on training, associate observations, preferred work methods, accident investigations, and routine safety inspections.
• Recommend disciplinary action or behavior modification when required.
• Manage staff selection, development, discipline, performance reviews, and terminations.
• Perform duties of supervised associates and other related duties as qualified.

What This Job Offers

• Job Type: Full-time
• Career Level: Director