Director of Transfer of Assets (ACATS)

Altruist • Dallas, TX

14d

About The Position

Altruist is seeking a leader for its quickly scaling Account Transfers team. The Director of Transfer of Assets will own the ACATS and non-ACAT transfer function end to end and serve as the firm’s internal authority on transfer mechanics. The role oversees incoming and outgoing transfers and leads a team responsible for accurate, timely processing, continuous improvement, and effective risk controls.

The Director will develop and manage the team, monitor operational performance, improve processes with AI tooling, and partner with Product and Engineering to shape and validate the transfer roadmap. The role also maintains transfer policies and procedures and serves as the operational contact for internal audit, compliance, and regulatory examinations.

Altruist is a fintech company building an AI platform for wealth professionals. The company describes its culture through the values of Kindness, Brilliance, and Grit. The position includes competitive total compensation and a benefits package. Altruist lists offices in Culver City, California; San Francisco, California; and Dallas, Texas, and offers a one-month work-from-anywhere policy with exceptions for certain positions and countries.

Requirements

• 10+ years of hands-on account transfer experience at a self-clearing broker-dealer, clearing firm, or custodian, with deep command of transfer types, status codes, cycle timing, and asset-level handling.
• At least 1 year of people-management experience and a track record of helping individual contributors grow.
• Proven ability to build a positive, high-trust team culture in a high-volume, fast-paced environment.
• In-depth knowledge of FINRA Rule 11870 and NSCC rules.
• A proven record of process improvement and implementation of effective risk controls.
• Excellent communication skills and the ability and desire to build lasting relationships with internal and external stakeholders.
• Strong analytical skills, high accuracy, and ability to work with large data sets in Excel or Google Sheets.
• FINRA Series 7 or 99, with willingness to obtain Series 24.

Responsibilities

• Own the incoming and outgoing account transfer lifecycle for ACAT, DRS, DWAC, and non-ACAT transfers, including initiation, validation, exception handling, asset delivery, settlement, claims, and residuals.
• Lead, coach, develop, and hire team members, fostering a culture where problems surface early, errors are treated as information rather than blame, and expertise is shared.
• Monitor individual productivity and quality, straight-through processing rates, rejection rates by transfer type and reason code, SLAs, and processing times; use these measures for workforce management and innovation prioritization.
• Drive team-led operational innovation and process improvement through procedure changes and AI tooling.
• Partner with Product and Engineering to shape the transfer roadmap, write clear requirements, and validate releases before they reach the team.
• Develop and maintain transfer policies and procedures.
• Serve as the operational point of contact for internal audit, compliance, and regulatory examinations of the transfer function.

Benefits

• Premium healthcare, dental, and vision insurance plans (HMO and PPO).
• 401(k) savings plan with a 4% match and immediate vesting.
• 16 weeks of paid parental leave after one year of employment.
• Professional growth and development opportunities, including an employee mobility program and an annual L&D budget allocation for each employee.
• Company perks program with discounts on pet insurance, fitness, cell phone plans, and travel.
• Financial guidance program, including counseling on debt, personal spending, savings and planning goals, and home-purchasing preparedness.
• One-month work-from-anywhere policy, with exceptions for certain positions and countries.
• Competitive total compensation and a bonus program for eligible roles.
• Amenity-filled office spaces in Culver City, California; San Francisco, California; and Dallas, Texas.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed