Director of Transfer of Assets (ACATS)

Altruist • Dallas, TX

13d

About The Position

Altruist is a fintech company building an AI platform for wealth professionals and working to make financial advice better, more affordable, and accessible. The Director, Transfer of Assets will lead the Account Transfers team and own the firm’s ACATS and non-ACAT transfer function end to end. This person will serve as the firm’s internal authority on transfer mechanics and help build a high-quality transfer platform.

The role combines operational leadership, people management, performance monitoring, process improvement, and close collaboration with Product and Engineering. The Director will develop transfer policies and procedures and serve as the operational point of contact for internal audit, compliance, and regulatory examinations. The position may be hired at the Manager, Senior Manager, or Director level.

Requirements

• 10+ years of hands-on account transfer experience at a self-clearing broker-dealer, clearing firm, or custodian, with deep knowledge of transfer types, status codes, cycle timing, and asset-level handling.
• At least 1 year of people-management experience, with a track record of helping individual contributors grow.
• Ability to build a positive, high-trust team culture in a high-volume, fast-paced environment.
• In-depth knowledge of FINRA Rule 11870 and NSCC rules.
• Proven record of process improvement and implementation of effective risk controls.
• Excellent communication skills and ability and desire to build lasting relationships with internal and external stakeholders.
• Strong analytical skills, high accuracy, and ability to work with large data sets in Excel or Google Sheets.
• FINRA Series 7 or 99, with willingness to obtain Series 24.

Responsibilities

• Own the account transfer lifecycle for incoming and outgoing ACAT, DRS, DWAC, and non-ACAT transfers, including initiation, validation, exception handling, asset delivery, settlement, claims, and residuals.
• Lead, coach, develop, and hire team members; foster a culture where problems surface early, errors are treated as information rather than blame, and expertise is shared.
• Monitor individual productivity and quality, straight-through processing rates, rejection rates by transfer type and reason code, SLAs, and processing times; use these metrics for workforce management and innovation prioritization.
• Drive operations team-led innovation and process improvement through procedure changes and AI tooling.
• Partner with Product and Engineering to shape the transfer roadmap, write clear requirements, and validate releases before they reach the team.
• Develop and maintain transfer policies and procedures.
• Serve as the operational point of contact for internal audit, compliance, and regulatory examinations of the transfer function.

Benefits

• Premium healthcare, dental, and vision insurance plans (HMO and PPO).
• 401(k) savings plan with a 4% match and immediate vesting.
• 16 weeks of paid parental leave after one year of employment.
• Professional growth and development opportunities, including an employee mobility program and an annual learning and development budget allocation for each employee.
• Company perks program with discounts on pet insurance, fitness, cell phone plans, travel, and other offerings.
• Financial guidance program, including counseling on debt, personal spending, savings and planning goals, and home-purchasing preparedness.
• One-month work-from-anywhere policy, with exceptions for certain positions and countries.
• Competitive total compensation and a bonus program for eligible roles.
• Amenity-filled office spaces in Culver City, San Francisco, and Dallas.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed