Director of Training

Ted's Montana Grill•Atlanta, GA

1d•Onsite

About The Position

Director of Training Position Summary At Ted’s Montana Grill, we believe great restaurants are built by great people—and great people deserve great training. The Director of Training leads the vision, strategy, and execution of training across the brand, ensuring our Managers and teams are set up to succeed from Day One and continue growing throughout their careers. This role is all about impact: building practical, high-quality training experiences, partnering closely with Operations, and constantly improving how we develop talent to drive results in our restaurants. This is not a remote/hybrid position. The role is based in our Restaurant Support Center in downtown Atlanta What You’ll Own Management Training Program (MIT) Champion the MIT experience from start to finish, ensuring new Managers graduate confident, capable, and ready to lead Partner with Training Restaurants to maintain high standards and provide coaching where needed Stay close to the process—check-ins, progress tracking, and hands-on support are key Help place MITs thoughtfully to set them (and our restaurants) up for success Training Effectiveness & Business Impact Ensure our training programs are being used, are working the way they should be and are making a difference in the restaurants Identify gaps, solve problems, and partner with Operations to raise the bar Track and communicate the impact (and ROI) of training initiatives Manage the Training budget with discipline and ownership Training Content & Programs Own and continuously improve the Ted’s training “toolbox” across Management, FOH and HOH Keep materials fresh, relevant, and aligned with how we actually operate Partner with Operations and HR to develop high-potential talent and future leaders New Restaurant Openings (NROs) Lead the training plan and execution for all new restaurant openings Build and schedule strong training teams and ensure they’re set up to deliver Be on the ground when it matters—partnering closely with Ops to ensure a successful opening Operations Partnership Be a trusted partner to Operations and senior leadership Set clear expectations, provide candid feedback, and help drive performance in the field Compliance & Standards Ensure all food safety and alcohol certifications are current and compliant Review health inspections and partner with restaurants to address any gaps Work with local jurisdictions to keep our standards strong and consistent What Makes You Great for This Role You’ve led at a high level in restaurant operations (GM experience or above is ideal) You have a sharp eye for talent and a passion for developing people You balance high standards with practical, real-world execution You’re hands-on, collaborative, and comfortable giving direct, honest feedback You think like an owner and care deeply about doing things the right way HOSPITALITY We take great pride in ensuring all guests receive a warm and memorable experience leaving them feeling better than when they came in. From a bowl of half sours to our two-dollar bills, we empower each team member to deliver Big Sky Moments in ways that are natural and effortless to Ted’s and our guests. THE EXPERIENCE Our restaurants represent classic saloons of the 19th century where cattlemen and land barons found a little relaxation after a hard day’s work. SUSTAINABILITY We believe in leaving a better world for future generations. You’ll see this in our commitment to local growers, the paper straws, the Boraxo soap in our restrooms and sustainable choices in our kitchen operations. We are steadfast in our commitment to people, product and prosperity. Ted’s Montana Grill develops and encourages people to become leaders and engage the hearts and minds of our teams. About Us Our co-founders Ted Turner and George W. McKerrow imagined a restaurant where friends and family could sit down to an experience founded on the ideals that have made our country great. Where important ingredients like simplicity, honesty and authenticity would create classic American dishes.

Requirements

You’ve led at a high level in restaurant operations (GM experience or above is ideal)
You have a sharp eye for talent and a passion for developing people
You balance high standards with practical, real-world execution
You’re hands-on, collaborative, and comfortable giving direct, honest feedback
You think like an owner and care deeply about doing things the right way

Responsibilities

Champion the MIT experience from start to finish, ensuring new Managers graduate confident, capable, and ready to lead
Partner with Training Restaurants to maintain high standards and provide coaching where needed
Stay close to the process—check-ins, progress tracking, and hands-on support are key
Help place MITs thoughtfully to set them (and our restaurants) up for success
Ensure our training programs are being used, are working the way they should be and are making a difference in the restaurants
Identify gaps, solve problems, and partner with Operations to raise the bar
Track and communicate the impact (and ROI) of training initiatives
Manage the Training budget with discipline and ownership
Own and continuously improve the Ted’s training “toolbox” across Management, FOH and HOH
Keep materials fresh, relevant, and aligned with how we actually operate
Partner with Operations and HR to develop high-potential talent and future leaders
Lead the training plan and execution for all new restaurant openings
Build and schedule strong training teams and ensure they’re set up to deliver
Be on the ground when it matters—partnering closely with Ops to ensure a successful opening
Be a trusted partner to Operations and senior leadership
Set clear expectations, provide candid feedback, and help drive performance in the field
Ensure all food safety and alcohol certifications are current and compliant
Review health inspections and partner with restaurants to address any gaps
Work with local jurisdictions to keep our standards strong and consistent