Director of Training

BTM Ventures LLC • Southfield, MI

6h • $125,000 • Hybrid

About The Position

At Brewtopia, it’s more than coffee — it’s about kindness, connection, and creating unforgettable guest experiences. As we continue expanding across multiple states, our Training team plays a critical role in developing confident leaders, operational excellence, and consistent stand performance across every market. We’re looking for a high-impact, people-first Director of Training who thrives in fast-paced environments, loves developing others, and is passionate about building scalable training systems that support growth. This role is critical to ensuring all team members receive world-class training, all hourly certifications and learning requirements remain up to date, and every stand operates with consistency, confidence, and unmistakable Brewtopia energy.

Requirements

• 3–5+ years of experience in operations, training, or leadership within QSR, hospitality, retail, or beverage environments
• Passionate about coaching, mentorship, and people development
• Strong leadership presence with excellent communication and organizational skills
• Operationally sharp with the ability to manage multiple priorities in fast-paced environments
• Skilled at building relationships and developing high-performing teams
• Experience creating and implementing scalable training systems and operational procedures
• Willing and able to travel up to 75% throughout assigned markets, including weekends and holidays as needed

Nice To Haves

• Previous 7 Brew or Brewtopia experience is a huge plus

Responsibilities

• Develop, implement, and oversee all hourly and leadership training programs across your assigned market
• Ensure all hourly team member training is completed, current, documented, and compliant with company standards
• Partner with the VP of Operations to create new training materials, certifications, SOPs, and development initiatives as needed
• Continuously evaluate training effectiveness and improve systems, tools, and processes
• Build onboarding pathways, retraining programs, and leadership development initiatives
• Develop and monitor market training KPIs to ensure consistency, retention, operational readiness, and leadership development goals are achieved
• Identify high-performing team members to become certified in-store trainers
• Develop trainer expectations, accountability systems, and coaching standards
• Conduct trainer evaluations and provide ongoing support and development
• Ensure training consistency and operational alignment across all stands
• Conduct regular stand visits to assess training quality, operational consistency, and team performance
• Coach Stand Leaders and Shift Leads on training execution, team development, and operational standards
• Reinforce Brewtopia standards related to beverage quality, guest experience, cleanliness, and speed-of-service
• Identify operational training gaps and implement action plans to improve performance
• Partner with District Managers and Operations leadership to align training initiatives with business goals and stand performance expectations
• Maintain accurate records for all training completion, certifications, and onboarding requirements
• Monitor training completion rates, certification compliance, and operational performance metrics to ensure training effectiveness and consistency across all stands
• Ensure all required programs, certifications, and onboarding processes remain current and consistently executed across all locations
• Model Brewtopia’s tone, energy, and standards in every interaction
• Deliver real-time coaching, recognition, and feedback that builds confidence and capability
• Support leadership growth and internal development opportunities across the market
• Foster a positive, engaging, and accountability-driven training culture

Benefits

• $125,000 annual salary
• Medical, Dental, and Vision insurance options
• 401k with Company Match
• Bonus potential based on performance and company success
• Paid Time Off (PTO) after 90 days
• Car and cell phone allowance
• The opportunity to grow with a rapidly expanding, values-driven organization
• A fun, supportive, people-first culture
• Opportunities to directly impact Brewtopia’s growth, culture, and future leaders

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed