Director of Title Services / Bureau of Motor Vehicles

Secretary of State • Augusta, GA

11d

About The Position

The Director of Title Services directs and controls a major subdivision of the Bureau of Motor Vehicles and is responsible for establishing statewide policy, operational standards, and strategic direction for all title-related programs. Unlike operational management roles, this position focuses on policy development, statutory interpretation, regulatory compliance, and executive decision-making, rather than daily transaction processing. The Director determines how title programs function statewide, approves procedures, evaluates program effectiveness, and advises executive leadership on legislative, regulatory, and operational impacts. As a member of the Bureau’s executive leadership team, the Director works closely with Legal Services, Enforcement & Compliance, Information Services, branch operations, and external partners to ensure the integrity, accuracy, and modernization of Maine’s vehicle ownership systems.

Requirements

• Executive Leadership: Ability to guide a statewide program, set strategic priorities, and provide policy direction across multiple operational units.
• Policy & Regulatory Judgment: Strong ability to interpret statute, assess risk, and make defensible administrative decisions.
• Stakeholder Leadership: Experience working with legislators, financial institutions, dealerships, municipalities, and law enforcement partners.
• Change Leadership: Proven ability to lead modernization initiatives, system implementations, and process redesign.
• Strategic Communication: Ability to explain complex regulatory or operational issues clearly to leadership and external stakeholders.
• A bachelor’s degree from an accredited four (4) year college or university in Public Administration, Business Administration, Legal Studies, Government, Finance, or a related field AND six (6) years of professional experience in a regulatory, licensing, compliance, public administration, financial services, or governmental program environment.
• At least three (3) years of the required experience must have been in a supervisory or managerial capacity overseeing staff, programs, or operational units.
• Equivalent combinations of education and experience may be considered.

Nice To Haves

• Experience directing or administering a licensing, regulatory, or compliance- based program
• Experience interpreting statute or administrative rules
• Executive or senior leadership experience over multiple units or supervisors
• Experience with public records, financial instruments, or credentialing systems
• Experience working with legislative or rulemaking processes
• Experience leading modernization or technology initiatives

Responsibilities

• Establish statewide policy and standards for vehicle title and ownership programs
• Interpret and apply statute, administrative rules, and federal requirements
• Direct regulatory and compliance frameworks affecting title issuance and ownership records
• Allocate resources and approve program priorities
• Oversee modernization initiatives and system integrity efforts
• Advise executive leadership on program risks, trends, and legislative impacts
• Coordinate rulemaking and legislative proposals
• Represent the Bureau before legislative committees and external stakeholders
• Collaborate with enforcement and legal teams on fraud prevention and investigations
• Ensure consistency, accuracy, and legal compliance across all title operations statewide

Benefits

• Work-Life Fit: Take time for yourself with 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage: The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Dental Insurance: The State of Maine pays 100% of employee-only dental premiums ($387.62 annual value).
• Retirement Plan: The State contributes the equivalent of 18.88% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees