Director of Therapy Services - Van Buren

Pediatrics Plus•Van Buren, AR

1d•Onsite

About The Position

Pediatrics Plus is a specialized pediatric healthcare provider committed to helping children succeed through evidence-based therapy and education, diagnostic services, state-of-the-art facilities, specialized equipment, family support, and community investment. The Director of Therapy Services is responsible for providing strategic leadership to therapy, building the Pediatrics Plus culture, and ensuring excellence in service. This role involves assisting in team building, understanding therapist needs, and leading the company mission through daily interactions with the team, clients, and parents. The Director will model treatment standards, ensure compliance with company policies and external regulations, and actively problem-solve to improve services and the work environment. They will also connect with caregivers, manage daily leadership tasks, communicate effectively with team members, and collaborate with the Senior Director on caseload management, hiring, and onboarding.

Requirements

Ability to read, analyze, and interpret general business data, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and policy procedure manuals.
Ability to effectively present information and respond to questions from groups of executives, managers, physicians, clients, customers, field clinicians, and the public.
Must be able to work with children birth to age 21 and families who are at risk.
Knowledge of various funding source guidelines.
Strong organizational skills with attention to detail and accuracy.
Ability to handle multiple tasks in a very busy environment.
Basic computer skills including a working knowledge of database, word processing, spreadsheet, and internet software.
Ability to function independently in all aspects, including project identification, evaluation, contract negotiations, and coordination with management and internal departments.
Ability to represent the company in a confident, persuasive, and positive manner.
Excellent interpersonal, verbal, and written communication skills with the ability to communicate effectively and professionally with a wide variety of people.
Ability to work under stress and respond quickly in emergency situations.
In-depth knowledge of operational, clinical and referral development systems.
Ability to work effectively within a complex matrix organization.
Reports for work dressed appropriately and complies with company policies regarding the dress code.
Ability to maintain regular and punctual attendance.
Ability to complete tasks in a timely manner.
Bachelor’s Degree from an accredited university.
Current license and certification for therapy/ABA related field.
Minimum of three (3) years broad clinical experience.

Nice To Haves

Master’s Degree in a therapy field.

Responsibilities

Provide strategic leadership to therapy services.
Build and foster the Pediatrics Plus culture.
Ensure excellence in therapy service delivery.
Assist in building the team and site cohesion.
Understand and be proactive with the needs of therapists in alignment with the company.
Lead and model treatment, evaluation, and recommendations per child according to standards of excellence.
Lead and hold team members accountable for the Pediatrics Plus Therapist Supplement and Therapist Operational Manual, outside regulatory boards, licensing, and funding source requirements.
Initiate active problem-solving and follow through to continually improve services, environment, culture, and mission.
Connect and communicate with caregivers and families to hear feedback and concerns.
Greet team members and conduct face-to-face check-ins.
Complete daily leadership walk to identify and resolve concerns in safety, site needs, and organization.
Participate in daily huddles with the leadership team.
Effectively communicate with team members through digital messaging, phone, and in person.
Collaborate with the Senior Director for caseload management and overall efficiency of all programs at the site.
Monitor and manage therapist non-treatment time for caseload coverage.
Conduct one-on-one meetings and performance reviews with team members.
Gather information required during inquiry when receiving complaints or concerns.
Elevate complaints and concerns appropriately.
Collaborate with the Senior Director for coaching and disciplinary action.
Collaborate with the Senior Director to determine hiring needs and participate in the interview process.
Onboard new team members, including pre-employment communication, first-day onboarding, and development of onboarding plans through the first 90 days.
Engage and contribute to strategic and streamline planning for the therapy team.
Identify areas of growth for the team and individual team members for development and implementation of in-services, mentoring plans, and continuing education.
Plan and execute x-periods and quarterly meetings for therapy teams.
Review daily evaluation reports, providing feedback and corrections to therapists.
Review outsourced evaluation reports to determine if reports meet funding source requirements.
Answer therapists’ questions regarding treatment, evaluation protocol, and company policies.
Coordinate and prioritize needs of the team for therapy supplies, equipment, and evaluation protocols/kits.
Assist with the student program and its coordination, as needed.
Attend and actively participate in weekly site leadership meetings.
Participate in one-on-one meetings with the leader.
Maintain quality assurance measures.
Problem-solve site needs and strengths and communicate specific information to the leader.
Review metrics for the therapy team, determining solutions to meet metrics and site therapy efficiency.
Actively lead in culture and team-building events and company initiatives.
Assist with recruitment and/or marketing events as needed and/or requested.
Make reasonable accommodations to enable individuals with disabilities to perform the essential functions.