Director of Telecommunications HYBRID

Rotech Healthcare Inc.•Orlando, FL

1d•Hybrid

About The Position

We are seeking a dedicated Director of Telecommunications to join our team. The Director of Network & Telecommunications is a senior technology leader responsible for transforming enterprise networking and unified communications into a resilient, scalable, and service-driven capability that directly enables business outcomes and customer experience excellence. This role provides both strategic vision and operational leadership, driving the modernization of core network and communications platforms while evolving processes, governance, and organizational maturity. The Director acts as a change leader, guiding teams and stakeholders through transformation initiatives that improve reliability, agility, and value delivery across the enterprise.

Requirements

High school diploma or equivalent required; Associate degree or higher preferred.
Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.
Drug screen (when applicable for the position)
Compliance with healthcare facility credentialing process (when applicable for the position)
Valid driver’s license in state of residence with a clean driving record (when applicable for the position)
Ability to analyze technical problems and provide resolution; analyze trends to identify solutions
Ability to work in a fast-paced environment with a high degree of flexibility
Effectively communicate in English; both oral and written, with customers, employees and vendors to ensure questions and concerns are processed in a timely manner
Highly organized with excellent leadership skills with the ability to prioritize workload and manage multiple, conflicting deadlines with attention to detail
Interpret a variety of instructions in a variety of communication mediums
Maintain confidentiality and practice discretion and caution when handling sensitive information
Makes judicious decisions in familiar and new situations and contributes to strategic decisions
Multi-task along with attention to detail
Must be skilled in mentoring and reviewing the work of direct reports
Self-motivation, organized, time-management and deductive problem solving skills
Strong judgment and excellent analytical ability
Requires sitting, walking, standing, talking or listening
Requires close vision to small print on computer / tablet and or paperwork
Occasionally moves equipment such as a personal computer or display weighing up to 25 pounds
Email transmission and communication
Internet navigation and research
Microsoft applications
Office equipment; fax machine, copier, printer, phone and computer
Cisco IOS
Computer Operating Systems; Windows, UNIX, Linux
Network Security Administration
VPN

Nice To Haves

Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
8–12 years of progressive IT experience with at least 5 years in leadership.
Expert-level enterprise networking experience with Aruba and Juniper (switching, routing, wireless, and Aruba Clearpass NAC), Cisco Data Center Switching, Cisco Webex UCaas, CCaas, Fortinet Firewalls, and F5 load balancers.

Responsibilities

Define and execute a multi-year transformation roadmap for enterprise networking and unified communications aligned to business strategy and customer experience goals.
Lead the evolution to a modern, service-oriented, product-aligned operating model.
Serve as a catalyst for change by driving adoption of modern engineering, automation, and service management practices.
Lead modernization initiatives including network automation, SD-WAN, cloud connectivity, and SaaS-based unified communications (UCaas) and contact center (CCaas) platforms.
Balance innovation with operational stability to protect mission-critical services.
Own accountability for availability, performance, resiliency, and security.
Establish standardized operating models, service catalogs, SLAs, and governance.
Ensure 24x7 operational readiness, including on-call responsibilities.
Lead and develop high-performing teams through technological and organizational change.
Foster a culture of accountability, continuous improvement, and outcomes-based delivery.
Manage strategic vendor relationships and financial planning to support transformation efforts.
Partner with executives and business leaders to align capabilities with enterprise priorities.
Provide clear, executive-level reporting on performance and transformation progress.