About The Position

This role is fully remote. The company is a technology-driven freight forwarder that leverages modern systems and data to improve visibility, automation, and decision-making across global logistics operations. They are investing heavily in building and evolving the internal technology ecosystem that powers its operations and client experience. The goal is to create a highly efficient, technology-enabled logistics operation that delivers better outcomes for customers. The company is in the middle of a major transformation: Migrating to a Salesforce-centered architecture, Modernizing core operational systems and workflows, Introducing automation and data-driven decision-making across the business, Enhancing client experience through improved visibility and system capabilities. The company has approximately 30 employees and a tight-knit, high-trust culture built on the belief that taking care of employees leads to better outcomes for customers. This role is responsible for shaping the systems, architecture, and integrations that support logistics workflows across operations, finance, and client experience. The company is currently undergoing a digital transformation, including transitioning from a legacy TMS to a modern system and further developing its Salesforce-centered environment. The focus will be on building scalable systems that drive measurable business outcomes.

Requirements

  • 7 to 12+ years of experience in technology leadership within logistics, freight forwarding, or supply chain environments
  • Strong leadership presence and ability to operate as part of a senior leadership team
  • Experience leading teams and owning technology strategy in lean, fast-moving companies
  • Strong ability to communicate complex technical concepts clearly to non-technical stakeholders
  • Deep understanding of workflows, integrations, and systems architecture within logistics or freight forwarding environments
  • Hands-on experience improving or building logistics systems and operational processes
  • Experience with TMS, CRM, Salesforce, customer-facing platforms, or similar operational systems
  • Comfortable balancing strategic thinking with practical execution

Responsibilities

  • Own and lead the company’s technology roadmap and digital transformation initiatives
  • Manage and mentor a small technology team
  • Improve logistics workflows, operational systems, and business processes
  • Lead integrations across TMS, CRM, operational, and customer-facing systems
  • Act as the bridge between technology, operations, commercial teams, and leadership
  • Drive automation, AI, and data-driven operational improvements
  • Support architecture, workflow, and system design decisions across the business

Benefits

  • Performance-based bonus (5%)
  • Profit sharing (10% of company profits distributed annually)
  • 401(k) with company match (traditional and Roth options)
  • Comprehensive benefits package covering health, retirement, insurance, and financial wellness support
  • Flexible, employee-first perks including generous PTO, mental health days, remote work flexibility, and team-driven culture initiatives
  • Opportunity to shape a company-wide technology strategy
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