Director of Technology Processes and Systems
About The Position
Terminal Investment Limited (TIL) is a leading global investor, developer, and operator of container terminals, with a strong track record of forming strategic joint ventures with other major terminal operators. Since its founding in 2000, TIL has rapidly grown into one of the world’s largest and most geographically diverse terminal operators, with a presence in 26 major trade ports across 21 countries. Our terminals are strategically situated in key locations around the globe, including major origin and destination (O&D) and transshipment hubs in Europe, Asia, North America, South America, and West Africa. Positioned at the crossroads of global trade, five of our terminals rank among the world’s top 20 container ports by throughput. These prime locations enable us to serve major trade routes and provide access to both established and emerging markets, reinforcing our role as a critical player in global supply chains. We are seeking a strategic, results-driven leader to serve as Director of Technology, Processes & Systems. This role is responsible for overseeing the organization’s technology landscape, driving process optimization, and leading digital transformation initiatives across the business. The ideal candidate will combine technical expertise with strong business acumen to align systems, data, and workflows with organizational goals, ensuring scalability, efficiency, and continuous improvement. This position will play a key role in shaping technology strategy, managing cross-functional initiatives, and supporting operational excellence across all departments.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, Data Science, or related field (Master’s preferred)
- 2 years of progressive experience in IT, systems, or process improvement roles, with leadership responsibilities
- Proven experience defining and executing technology strategy and digital transformation initiatives
- Strong understanding of business process optimization, data architecture, and systems integration
- Experience with low-code/no-code platforms (e.g., Quickbase, Power Apps, Salesforce) and enterprise systems
- Solid knowledge of database structures and data management (SQL Server or similar)
- Ability to translate business needs into scalable technical solutions
- Experience managing cross-functional projects, vendors, and stakeholders
- Strong leadership, communication, and decision-making skills
Nice To Haves
- Experience in logistics, marine terminal operations, or similar industry is a plus
- Familiarity with VBA, Python, or other scripting languages
- Hands-on experience with reporting and analytics tools (e.g., Power BI)
Responsibilities
- Define and lead the company’s technology, systems, and process improvement strategy
- Drive digital transformation initiatives to improve efficiency, scalability, and data visibility
- Oversee the design, implementation, and optimization of business applications and systems
- Establish and manage system architecture, data governance, and integration standards
- Partner with business leaders to identify opportunities and align technology solutions with operational goals
- Lead and prioritize a portfolio of projects, ensuring timely and effective delivery
- Manage relationships with external vendors, consultants, and technology providers
- Develop and enforce IT policies, procedures, and best practices
- Build, mentor, and guide technical and cross-functional teams
- Ensure systems reliability, performance, and continuous improvement across the organization
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
501-1,000 employees
