Director of Technology & Automation

PSA Security•Westminster, CO

1d•$155,000 - $175,000•Onsite

About The Position

Professional Security Alliance, Inc. dba PSA, The PSA Network, and Edge, located in Westminster, Colorado, is the world’s largest systems integrator consortium. We are seeking a Director of Technology & Automation to lead and execute technology initiatives that directly improve operational efficiency, enhance member value, and support business growth. This role focuses on the practical application of technology to drive measurable business outcomes through system optimization, workflow automation, process improvement, and scalable technology solutions. The ideal candidate is a hands-on leader who can both establish direction and deliver results, while also leading and developing the IT team. This position combines strategic prioritization with operational execution, ensuring technology investments are cost-effective, scalable, and aligned with organizational objectives. Working across departments, the Director of Technology & Automation will identify opportunities to improve technology processes, integrate systems, leverage data more effectively, and implement automation that increases efficiency for both PSA employees and members.

Requirements

7–12 years of progressive IT or technology leadership experience
Strong experience with ERP/CRM systems and business operations
Demonstrated ability to improve processes through technology
Experience implementing automation or workflow improvements
Ability to operate both strategically and hands-on

Nice To Haves

Experience in distribution, buying groups, or cooperative models
Exposure to pricing or multi-vendor environments
Experience in small-to-mid-sized organizations

Responsibilities

Develop and maintain a practical technology roadmap aligned to business priorities
Partner with executive leadership to recommend technology solutions that improve efficiency and member experience
Evaluate build vs. buy decisions with a strong focus on ROI and speed to value
Own and optimize all core business systems (ERP, CRM, webstore)
Improve system integration and eliminate manual processes
Ensure systems are scalable and reliable for continued company growth
Improve reporting capabilities across sales, operations, and leadership
Support development of pricing and vendor data insights
Promote data-driven decision making across departments
Identify and implement automation across key workflows (quoting, order processing, communication)
Leverage AI and emerging tools to reduce manual work and improve speed/accuracy
Continuously evaluate opportunities to streamline operations
Enhance digital tools and platforms used by PSA members
Improve usability, adoption, and overall member experience
Support new technology-driven services aligned with member needs
Collaborate with internal stakeholders to evaluate technology partners
Ensure PSA leverages best-fit vendor solutions without unnecessary complexity
Maintain strong, value-oriented vendor relationships
Lead and develop a small, high-performing technology team (internal and external resources)
Prioritize work based on business impact
Ensure accountability and execution across all initiatives
Oversee cybersecurity measures appropriate for company size and risk profile
Ensure systems and data protection without overengineering
Maintain compliance with standard industry practices