Director of Talent Acquisition & Recruiting Operations

Handspring•New York, NY

5d•$150,000 - $185,000•Remote

About The Position

Handspring is a virtual mental health clinic for children, young adults, and families. We are seeking our first dedicated recruiting leader, a Director of Talent Acquisition & Recruiting Operations, to build a recruiting engine that hires providers, primarily therapists, across a growing number of states without sacrificing quality or speed. This role will own talent acquisition end-to-end, including strategy, systems, execution, and reporting. The goal is to build both an outbound engine run by recruiters and an inbound engine powered by a strong employer brand that makes Handspring an attractive workplace for therapists. The position requires partnering with growth, clinical, and operations leadership to translate company goals into hiring targets. The company culture values speed, empathy, clarity, experimentation, and humility.

Requirements

7+ years in talent acquisition, including experience building and scaling a recruiting function from scratch.
Experience managing recruiters and leading a team to consistently hit hiring targets.
Strong analytical and operational mindset; ability to think in terms of funnels, conversion rates, and capacity models.
Hands-on outbound operator experience, including using emerging tech and tools to identify qualified candidates, building multitouch cadences, and writing personalized outreach messages that get responses.
Comfort operating with limited resources and building in ambiguity.
Must be based in the United States and have U.S. work authorization.

Nice To Haves

Healthcare recruiting experience (especially clinical or therapist hiring).
Startup experience.

Responsibilities

Own the hiring function, leading recruiting for clinical roles against monthly therapist hiring targets, and managing and growing the recruiting team as volume increases.
Build the recruiting infrastructure, including standing up the recruiting tech stack and workflows (ATS, sourcing, scheduling, reporting) and creating repeatable playbooks for sourcing, screening, interviewing, and offers.
Make hiring measurable by building the analytics layer and a single source of truth for pipeline health, funnel conversion, source effectiveness, cost-per-hire, and recruiter performance, and tying hiring outcomes to company growth goals.
Plan capacity by translating the growth plan into a hiring plan, aligning pipeline with patient demand, and reporting on new patient volume absorption.
Raise candidate quality by partnering with the clinical team to define qualified candidates, reviewing the pipeline together, and sharpening the sourcing strategy.
Build the employer brand to make Handspring the employer of choice for therapists, driving an increasing share of inbound hires.