Director of Surgical Services

Community Health Systems • Roswell, NM

13h • Onsite

About The Position

Eastern New Mexico Medical Center, located in Roswell, NM is seeking a full time Nursing Director of Surgical Services. The Director, Surgical Services provides strategic leadership and operational oversight for the surgical services department, ensuring the delivery of safe, high-quality patient care. This role is responsible for departmental planning, regulatory compliance, financial management, and fostering collaboration among multidisciplinary teams. The Director promotes a culture of excellence, innovation, and continuous improvement to optimize surgical outcomes, patient satisfaction, and operational efficiency.

Requirements

• Bachelor's Degree in relevant field required or Seven (7) plus years of direct experience in lieu of a Bachelor's degree required
• 3-5 years of experience in closely related field with Bachelor's degree required
• RN - Registered Nurse - State Licensure and/or Compact State Licensure required
• BCLS - Basic Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required
• ACLS - Advanced Cardiac Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required

Nice To Haves

• Master's Degree preferred
• 3-5 years of previous leadership experience preferred

Responsibilities

• Oversees daily operations of the Surgical Services department, ensuring effective scheduling, staffing, and resource allocation to support safe and efficient patient care.
• Leads quality improvement initiatives to enhance patient safety, surgical outcomes, and operational performance.
• Collaborates with surgeons, anesthesiologists, nursing staff, and other stakeholders to coordinate surgical schedules, optimize patient flow, and facilitate interdisciplinary communication.
• Recruits, hires, and retains highly qualified surgical services staff, providing mentorship, fostering professional development, and promoting continuing education opportunities.
• Monitors and evaluates patient care processes and outcomes, addressing patient concerns and implementing strategies to improve satisfaction and experience.
• Drives initiatives to create and sustain a positive work culture, achieving employee satisfaction and retention goals through effective leadership and management practices.
• Responds to and resolves patient care issues, complaints, and incidents, conducting investigations and implementing corrective actions as necessary.
• Maintains current knowledge of industry trends, clinical best practices, and emerging technologies, ensuring the department remains competitive and compliant with evolving standards.
• Establishes and monitors key performance metrics, using data-driven insights to identify opportunities for improvement and to measure departmental success.
• Collaborates with Supply Chain and Procurement teams to manage inventory, surgical instruments, and equipment, ensuring availability and proper utilization.
• Participates in strategic planning and organizational initiatives to expand surgical services and enhance the facility’s market position.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.
• Provides leadership, mentorship and professional development opportunities for departmental staff.
• Schedules employees to ensure effective use of resources.
• Consults with leadership on any potential staffing issues.
• Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.
• Collaborates with hospital leadership to set the strategic direction for the department, including budgeting, resource allocation and long-term planning.
• Monitors expenditures, ensuring cost-effective delivery of services.
• Evaluates and implements new technologies to enhance operational efficiency.
• Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
• Ensures compliance with all relevant regulatory bodies.
• May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.
• Participates in audits, inspections and accreditation processes as applicable.
• Follows established quality control practices to ensure accuracy, consistency and safety.
• Works closely with leadership teams to coordinate and improve service delivery.
• Stays up-to-date with industry advancements, new technologies, and regulatory changes.
• May work in a staff role, when required.
• Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Benefits

• Comprehensive Health Coverage – Medical, dental, and vision plans to keep you and your family healthy.
• Future Security – 401(k) with employer matching to help you build long-term financial stability.
• Competitive Pay & Full Benefits – A salary and package designed to reward your expertise and dedication.
• Paid Time Off – Generous EIB and vacation time to support work-life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Director