DIRECTOR of SURGICAL ACCESS and OPTIMIZATION

University of Washington Medical Center•Seattle, WA

13d•$138,000 - $198,000

About The Position

Harborview Medical Center’s Ambulatory Surgical Division seeks a Director of Surgical Access and Optimization to lead enterprise-wide strategies that improve surgical access, capacity, throughput, and operational performance across ambulatory clinics, perioperative services, and hospital-based surgical programs. The director will oversee strategic initiatives to advance surgical growth, optimize resource use, improve patient access, and enhance financial performance, working with physician, nursing, operational, and executive leaders. The role oversees surgical scheduling operations and standardization, and develops strategies to improve patient progression through the surgical continuum, from referral and consultation through surgery and recovery. It also provides oversight of ambulatory business operations, including budgeting, financial performance, labor productivity, revenue cycle monitoring, and operational analytics. The director advises executive leadership by translating operational, financial, and performance data into actionable recommendations and measurable results, and leads efforts to improve revenue integrity, reimbursement, charge capture, denial prevention, and contribution margin while maintaining quality and access. The director leads the development and use of performance dashboards, predictive analytics, and financial models to support data-driven decisions and long-term capacity planning. The position also leads cross-functional teams and enterprise performance improvement efforts, fostering collaboration, accountability, innovation, and continuous improvement. Harborview Medical Center is the region’s only Level I Trauma and verified burn center. Owned by King County and operated by UW Medicine, it provides specialized care to patients across the Pacific Northwest, including vulnerable residents of King County.

Requirements

Master’s degree in Healthcare Administration (MHA), Business Administration (MBA), Public Health (MPH), Nursing, or a related field.
Seven years of progressively responsible leadership experience in healthcare operations, healthcare finance, business operations, performance improvement, consulting, or project management.
Demonstrated experience leading complex, cross-functional initiatives involving multiple stakeholders.
Experience using operational and financial data to drive organizational decision-making.
Experience developing business cases, budgets, financial analyses, or operational performance metrics.
Experience working collaboratively with physicians and administrative leaders.

Responsibilities

Lead enterprise-wide strategies to improve surgical access, capacity, throughput, and operational performance across ambulatory clinics, perioperative services, and hospital-based surgical programs.
Direct strategic initiatives that advance surgical growth, optimize resource utilization, improve patient access, and enhance financial performance.
Partner with physician, nursing, operational, and executive leaders to identify and implement opportunities for service expansion, market growth, and operational excellence.
Oversee surgical scheduling operations and standardization to support efficient, patient-centered workflows and optimal use of clinic and operating room capacity.
Develop and execute strategies to improve patient progression through the surgical continuum, from referral and consultation through surgery and recovery.
Advise executive leadership by translating operational, financial, and performance data into actionable recommendations and measurable results.
Oversee ambulatory business operations, including budgeting, financial performance, labor productivity, revenue cycle monitoring, and operational analytics.
Lead initiatives to improve revenue integrity, reimbursement, charge capture, denial prevention, and contribution margin while maintaining quality and access.
Direct the development and use of performance dashboards, predictive analytics, and financial models for data-driven decision-making and long-term capacity planning.
Lead cross-functional teams and enterprise performance improvement efforts, fostering collaboration, accountability, innovation, and continuous improvement.