DIRECTOR of SURGICAL ACCESS and OPTIMIZATION

University of Washington•Seattle, WA

13d

About The Position

Harborview Medical Center’s Ambulatory Surgical Division is hiring a Director of Surgical Access and Optimization to lead enterprise-wide strategies that improve surgical access, capacity, throughput, and operational performance across ambulatory clinics, perioperative services, and hospital-based surgical programs. The director will lead strategic initiatives focused on surgical growth, resource utilization, patient access, and financial performance, while partnering with physician, nursing, operational, and executive leaders on service expansion, market growth, and operational excellence. The role oversees surgical scheduling operations and standardization, develops strategies to improve patient progression throughout the surgical continuum, and advises executive leadership by translating operational, financial, and performance data into recommendations and measurable results. It also provides oversight of ambulatory business operations—including budgeting, financial performance, labor productivity, revenue cycle monitoring, and operational analytics—and leads work to improve revenue integrity, reimbursement, charge capture, denial prevention, and contribution margin while maintaining quality and access. The director leads development and use of performance dashboards, predictive analytics, and financial models for data-driven decisions and long-term capacity planning. The position fosters collaboration, accountability, innovation, and continuous improvement through cross-functional teams and enterprise performance improvement efforts. This is a regular, 100% FTE position on the first/day shift. The stated annual pay range is $138,000 to $198,000. Harborview Medical Center is owned by King County and operated by UW Medicine, serving patients throughout the Pacific Northwest, including vulnerable residents of King County.

Requirements

Master’s degree in Healthcare Administration (MHA), Business Administration (MBA), Public Health (MPH), Nursing, or a related field.
Seven years of progressively responsible leadership experience in healthcare operations, healthcare finance, business operations, performance improvement, consulting, or project management.
Demonstrated experience leading complex, cross-functional initiatives involving multiple stakeholders.
Experience using operational and financial data to drive organizational decision-making.
Experience developing business cases, budgets, financial analyses, or operational performance metrics.
Experience working collaboratively with physicians and administrative leaders.

Responsibilities

Lead enterprise-wide strategies to improve surgical access, capacity, throughput, and operational performance across ambulatory clinics, perioperative services, and hospital-based surgical programs.
Direct strategic initiatives advancing surgical growth, resource utilization, patient access, and financial performance.
Partner with physician, nursing, operational, and executive leaders to identify and implement service expansion, market growth, and operational excellence opportunities.
Oversee surgical scheduling operations and standardization to support efficient, patient-centered workflows and optimal clinic and operating room capacity utilization.
Develop and execute strategies to improve patient progression from referral and consultation through surgery and recovery.
Advise executive leadership by translating operational, financial, and performance data into actionable recommendations and measurable results.
Oversee ambulatory business operations, including budgeting, financial performance, labor productivity, revenue cycle monitoring, and operational analytics.
Lead initiatives to improve revenue integrity, reimbursement, charge capture, denial prevention, and contribution margin while maintaining quality and access.
Direct development and use of performance dashboards, predictive analytics, and financial models to support data-driven decision-making and long-term capacity planning.
Lead cross-functional teams and enterprise performance improvement efforts, fostering collaboration, accountability, innovation, and continuous improvement.