Director of Supply Chain

U.S. Waffle Company•Hazelwood, MO

5d•Onsite

About The Position

Cérélia is seeking a Director of Supply Chain to build and lead the end-to-end supply chain function for its newly established Frozen Breakfast Business Unit at the Hazelwood, Missouri manufacturing site. The role supports the site’s growth strategy and works closely with the Liberty operation to align supply chain activities across the network. It partners with Operations, Commercial, and Finance to establish scalable processes, develop organizational capabilities, and implement best practices that support customer service, profitability, working capital optimization, and future growth. The Director leads demand and supply planning, procurement, inventory management, logistics, and customer service. The role establishes the site operating model, develops the supply chain team, leads S&OP and forecast alignment, plans capacity and production interfaces, manages inventory and planning processes within Plex, oversees supplier performance and supply risk, and drives customer fulfillment and logistics execution. It also establishes KPIs and governance routines and leads continuous improvement.

Requirements

Bachelor’s degree in Supply Chain, Operations, Engineering, Business, or a related field.
10–15+ years of progressive supply chain leadership experience across planning, procurement, logistics, customer service, and supply chain operations.
Strong expertise in transportation optimization, S&OP/Integrated Business Planning, supplier management, and strategic sourcing.
Proven experience managing supply chain budgets, working capital, inventory, and logistics spending.
Demonstrated success leading and developing supply chain teams and driving cross-functional collaboration.
Experience with ERP systems.
Strong analytical, organizational, problem-solving, and project management skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.
Excellent relationship-building, communication, and stakeholder management capabilities.
Entrepreneurial mindset, proactive approach, strong attention to detail, sound judgment, and sense of urgency.

Nice To Haves

ERP implementation experience.
Food manufacturing or food industry experience.

Responsibilities

Assess the Hazelwood supply chain organization, capabilities, processes, and gaps, and establish a clear operating model.
Build, lead, coach, and develop the supply chain team, including planning, procurement, customer service, logistics, and inventory-related responsibilities.
Define roles, routines, escalation paths, accountability standards, and performance expectations, and foster ownership, service, urgency, collaboration, and continuous improvement.
Own weekly and monthly demand planning in partnership with Sales, Operations, and Finance.
Lead the site S&OP process, aligning commercial demand, production capabilities, capacity constraints, inventory strategy, and financial objectives.
Improve forecast quality and planning discipline; identify demand changes, risks, and opportunities and coordinate business responses.
Develop long-term supply and capacity plans, identifying constraints and implications for capital, warehousing, labor, and operations.
Ensure material availability, production capacity alignment, and inventory optimization; work with Operations on production planning and scheduling.
Partner with Liberty and other sites on cross-site planning, capacity balancing, and customer prioritization.
Develop inventory policies, safety stock strategies, replenishment parameters, and inventory governance routines.
Improve inventory visibility, accuracy, aging control, and working capital performance.
Own planning processes within Plex, including master data accuracy, planning parameters, item setup, inventory visibility, and system utilization.
Review inventory risk, obsolete or slow-moving stock, service exposure, and replenishment effectiveness.
Lead strategic sourcing, supplier negotiations, contract management, and cost reduction initiatives assigned to the site supply chain function.
Ensure security of supply, competitive pricing, and supplier accountability; manage supplier performance across fill rate, on-time delivery, quality, responsiveness, and reliability.
Identify, communicate, and mitigate risks involving materials, capacity, suppliers, transportation, inventory, and demand volatility.
Oversee customer order management and fulfillment to achieve service-level targets and OTIF performance.
Serve as a supply chain contact for customer service questions, supply constraints, recovery plans, and business reviews as needed.
Strengthen customer communication regarding supply risks, allocation decisions, service issues, and corrective actions.
Partner with Sales, Operations, and Customer Service to protect customer satisfaction while maintaining operational and financial discipline.
Work with warehouse operations, transportation providers, and third-party logistics partners to ensure reliable network execution.
Optimize freight, warehousing, storage, handling, and distribution costs while maintaining service expectations.
Improve transportation planning, load optimization, inventory deployment, and warehouse capacity utilization; coordinate resolution of service interruptions.
Establish and report supply chain KPIs, including forecast accuracy, service level, OTIF, inventory turns and accuracy, supplier performance, logistics costs, and working capital performance.
Develop operating routines, dashboards, and escalation mechanisms; lead continuous improvement and use data and root cause analysis to improve service, reduce cost, and increase stability.
Directly manage the Manager, Supply Chain and Manager, Warehouse.