Director of Student Support Services

Adams State University•Alamosa, CO

1d•Onsite

About The Position

This position reports to the Assistant Vice President for Student Affairs. The SSS Director shall provide the leadership necessary to make available a comprehensive SSS project for students, accomplished in partnership with academic department chairs, college administrators, community agencies, and other colleges. Responsibilities include assisting low-income, first-generation students and students with disabilities on Adams State University’s campus through outreach, programming, and academic assistance.

Requirements

Experience in higher education academic advising, coordination, counseling, supplemental instruction, or teaching.
Demonstrated experience working with students from diverse backgrounds, specifically low-income, first-generation students, and individuals with disabilities.
Experience in personnel supervision and fiscal management of complex budgets.
Proficiency in managing student data and compliance reporting
Familiarity with US Department of Education federal regulations, including EDGAR and OMB circulars.
Ability to work honestly, effectively, and collegially with employees, students, and the community.

Nice To Haves

MA or MS in Education, Counseling, or Public Administration preferred.

Responsibilities

Ensure compliance of the SSS project according to the US Department of Education requirements, including the Higher Education Act, program regulations (EDGAR) and Office of Management and Budget (OMB)
Promote the SSS mission within the University by participating in leadership meetings and providing long-term strategic planning to optimize student retention outcomes.
Recruit, hire, and supervise qualified SSS personnel and Summer Scholars faculty.
Partner with the university’s established tutoring and career centers to coordinate the development, implementation, and evaluation of specialized supplemental instruction, mentoring, career services, and Summer Scholars components.
Effectively manage the grant budget, inventory of equipment, and other properties in accordance with federal regulations.
Lead the development of the grant proposal and submit all periodic reports to the US Department of Education and the university on the mandated timetable.
Regularly engage in professional development and serve on university committees as assigned.
Serve as a Campus Security Authority (CSA) as federally mandated under the Clery Act.
Maintain a caring, inclusive atmosphere conducive to the academic and personal success of all program participants.
Lead the identification and selection of eligible students, specifically managing the pipeline and interview process for the Summer Scholars program to ensure enrollment mandates are met.
Coordinate with university academic advisors to ensure participants receive accurate guidance while providing supplemental academic workshops and support as needed.
Manage and maintain accurate student participation data utilizing Blumen for federal Annual Performance Reports (APR) while ensuring seamless data reconciliation with the Workday enterprise system.
Lead the development and maintenance of all program forms, brochures, and Individual Action Plans (IAPs) designed to optimize long-term retention.
Employ appropriate conflict management skills to effectively manage disagreements or challenges that may arise with students or staff.