Director of Student Services

Tulsa Welding School Jacksonville•Jacksonville, FL

4d•Onsite

About The Position

The Director of Student Services at The Tulsa Welding School and Technology Center, Jacksonville campus, is looking for an enthusiastic individual who has a caring and engaging personality, a pleasant and steadfast demeanor, and great communication skills. A positive attitude and great work ethic are essential. This position is not for the faint-hearted. You will have to work hard and overcome obstacles, but you will truly change people’s lives. The Director of Student Services is responsible for coordinating, managing, and supervising activities of Student Services personnel who are engaged in the process of assisting and serving students.

Requirements

Bachelor's degree required
Strong verbal and written communication skills, including problem-solving and decision-making
Maintain a positive attitude and strong student focus to inspire, engage, and coach potential students
Proven self-starter who continually pursues learning opportunities
Minimum of ten years of related experience strongly preferred
Can-do and whatever-it-takes attitude
Demonstrated leadership skills; ability to work individually and within a group
Excellent written and communication skills
Established customer service background
Knowledge of Microsoft Word, Excel, Outlook, and CampusVue
Goal oriented
Great attention to detail
Proven track record of exceeding metrics
Consistently display the highest level of integrity
Must be able to prioritize, multi-task, perform well under pressure, meet deadlines and work flexible hours.
Candidates must be able to successfully pass a criminal history check and drug test.

Responsibilities

Assure compliance with laws, regulations and standards at local and national level regarding student service practices; maintains current knowledge and practical application of same
Lead retention efforts for the school and ensures retention budgets are achieved
Formulate, develop, and enforce student polices and procedures which foster and promote student learning and support the educational program
Calculate, track and advise all students regarding Standards of Academic Process
Hire, train, conduct performance reviews, supervise and support all student services staff
Develop and maintain programs for student assistance in areas relating to housing, academic and personal counseling, transportation, and other relevant coping skills
Maintain accurate student attendance, academic and financial records; maintain records for audits
Complete weekly and/or monthly reports as directed
Identify potential problems and solutions through effective analysis of reports
Other duties as assigned