Director of Strategy & Operations

Nourish • New York, NY

9h • Hybrid

About The Position

Nourish is hiring a Director of Strategy & Operations to own high-priority business initiatives from strategy through execution. The role partners closely with senior leadership to define the roadmap for areas of ownership and deliver ambitious growth and efficiency goals. It is a highly analytical, hands-on position with direct accountability for measurable results and impact on the company’s bottom line.

The Director will own initiatives end to end, from diagnosing problems and building business cases through implementation and impact measurement. The role combines rigorous analysis with hands-on execution, bringing structure to ambiguity and creating systems and processes that help the business scale. The position is full-time and open to NYC-based candidates only. The expectation is to work in person at the Gramercy office at least three days per week, with some remote flexibility.

Requirements

• 6+ years of experience, including a mix of strategy work such as management consulting, finance, or business operations, and direct startup experience.
• Experience owning meaningful business outcomes and explaining the choices made and adjustments taken when performance fell short.
• Ability to think from first principles, analyze ambiguous problems, identify what matters, and develop practical strategies.
• Strong analytical and commercial judgment, including comfort modeling business performance and drawing actionable insights from data.
• Understanding of how growth and investment choices affect the bottom line.
• Ability to set direction and execute hands-on, with strong project management skills to keep multiple priorities moving while maintaining accountability.
• Ability to lead across functions, communicate complex insights clearly, build trust, and drive progress across teams not directly managed.
• Motivation to improve healthcare access and outcomes.
• Must be legally authorized to work in the U.S.

Nice To Haves

• Excel or SQL skills.

Responsibilities

• Own high-impact initiatives from an ambiguous starting point through planning, implementation, and post-launch accountability for outcomes.
• Inherit and directly manage a small team of individual contributors, set priorities, coach their development, and help them deliver business results.
• Analyze business performance to identify growth and efficiency opportunities; build business cases and prioritize initiatives based on expected impact.
• Define success KPIs, track results, and recommend changes when performance falls short.
• Partner with senior leadership to evaluate investment opportunities and tradeoffs, then turn decisions into actionable plans with clear ownership and measurable milestones.
• Drive execution across functions by aligning teams around shared goals, resolving dependencies, and addressing risks through influence.
• Improve business operations so performance becomes more consistent as the company grows; test new approaches and use results to determine standard practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed