Director of Strategic Programs

VAXCARE LLC• US,

About The Position

You will be a key member of VaxCare’s path to market transformation reporting into the Leader of the Strategic Programs Office, working day to day with the Chief Executive Officer, the Chief Operating Officer, Chief Product Officer and other members of senior leadership. This person will work across all groups and functions at VaxCare to help develop, deliver, and continuously improve key programs that advance our value proposition to providers across the U.S. Healthcare system and millions of patients. If you consider yourself a practical, creative problem solver and enjoy learning from and working with all functional areas to see projects from concept to improving patient and customer outcomes, this could be a perfect fit.

Requirements

3-5 years of work experience in a related field such as a consultancy, agency, or health care delivery network.
Proven track record of managing and delivering projects in or across multiple groups/functions; leading and aligning stakeholders toward focused goals and outcomes.
Proven experience in engaging, collaborating, and driving outcomes with sr. level stakeholders, both internal and external.
Strong analytical skillset: ability to manipulate and analyze data for program and ad-hoc reporting; proficient in Excel.
Ability to prioritize, lead and execute multiple programs at once while also managing ad-hoc requests from all departments at VaxCare.
Excellent written and verbal communication skills.
Proficient in PowerPoint and various customer success platforms (Salesforce, Totango, etc).
Natural curiosity to understand the “what’s”, “why’s”, and “how’s” of our business

Nice To Haves

SQL experience preferred, ability to gather data to support analyses
Healthcare experience preferred, specifically in the vaccine and women’s health therapeutic areas.
Scrappiness, grit and persistence – whatever it takes to ensure programs incorporate the best of all groups and functions to ultimately deliver better outcomes for partner, patient and VaxCare success

Responsibilities

To plan, coordinate, lead and collaborate to ensure the most mission-critical, customer-centric programs are accounted for from ideation through implementation and customer success.
Coordinate and document the plan associated with each program to include the business case (internal impact, benefits, etc.), timeline, resource allocation, working team, and key milestones necessary to deliver the program from start to finish.
Facilitate the information gathering, synthesis and work sessions to align all stakeholders to the Program Plan.
Ensure all aspects of a program are accounted for during creative design, product development, testing, piloting, production release and customer utilization and support.
Regularly track the effectiveness (time and quality) of all participating Groups and Team in each Program.
Engage stakeholders in productive dialogue to identify misses, causes and recommended path to resolution.
Work directly with stakeholders to regularly coordinate updates to management and rest of the organization on program status, roadmap, and results.
Ensure all Groups and Teams are fairly and appropriately represented through the duration of any program.
Assist in the identification, gathering and synthesis of relevant research, in particular business, customer and marketplace based.
Conduct scenario analysis and modeling on a program basis and ad hoc, as new information or assumptions change.
Leverage data to determine the root cause of challenges, uncover opportunities, and develop/implement strategies to capitalize on the opportunities.
Create and manage reports for project needs, utilizing data from multiple sources (Totango, SQL, Salesforce, etc.).
Synthesize data and present findings and recommendations to key stakeholders.
Lead critical and focused projects for the CEO, COO, and members of the VaxCare executive committee as needed.
Implement and act in accordance with VaxCare’s information security policies; protecting assets from unauthorized access, disclosure, modification, destruction or interference; executing specific security processes or activities as assigned by the Information Security and/or Privacy officers; and reporting security events or potential security risks to the organization.