Director of Strategic Partnership

Inspīr Senior Living•Washington, DC

1d•$135,000 - $160,000•Onsite

About The Position

Maplewood Senior Living, is a leading operator of premier senior living communities across 5 states and Washington, D.C., featuring two distinguished brands: Maplewood and Inspīr. Known nationally for innovation in the senior living space, Maplewood is a growing company dedicated to excellence in care, offering personalized and thoughtful services in independent living, assisted living and memory care. Our success is built on a foundation of personalized, compassionate care and communities designed to enrich the quality of life for our residents. We foster a dynamic and supportive work environment that empowers our teams to excel, inspire, and make a meaningful impact every day. If you are a passionate about driving growth and innovation in senior living, Maplewood offers the opportunity to be part of a forward-thinking organization that values your expertise. Join us and help shape the future of senior living! The Director of Strategic Partnerships is responsible for leading the external efforts to convert qualified prospects into permanent residents through engagement and attraction from outreach efforts and professional partnerships. It is the responsibility of the Director of Strategic Partnerships to achieve and maintain maximum occupancy and total revenue potential. This role requires independent thinking and creative efforts in identifying, targeting, establishing, and maintaining professional referral development partnerships.

Requirements

Bachelor's degree in marketing, human services, or business management preferred
Minimum 3-5 years sales/marketing experience and professional contacts within the healthcare industry in New York City
Demonstrates proficiency in Microsoft Office Suite and any applicable Customer Relations Management System (“CRM”)
Experience with or interest in working with seniors including those with memory care needs
Oral and Written Comprehension and Expression - Must be able to convey and understand information and ideas in English
Exceptional customer service and public relations skills
Must have a strong proven ability to effectively handle problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
Must work well in high-level stressful, high-pressure situations while being able to maintain composure and objectivity under pressure
Effective problem-solving skills and a creative approach to achieving goals
Proven record of identifying and developing professional referral sources
Must have the ability to assimilate complex information, data, etc. from multiple sources and consider, adjust, or modify to meet the constraints of the particular need
Must be effective at listening to, understanding, and clarifying the concerns and issues raised by residents and guests
Mathematical Reasoning – Must be able to work with and understand financial information and data, and basic arithmetic functions
Must be able to prioritize departmental functions in order to meet due dates and deadlines
Ability to stand for long hours and walk long distances without fatigue
Ability to bend, stretch, stoop and reach repeatedly without difficulty
Light work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move object
Ability to work under variable temperatures and noise levels
Free of communicable diseases

Responsibilities

Achieve and maintain maximum occupancy and total revenue potential.
Identify, target, establish, and maintain professional referral development partnerships.
Utilize technology as a means of communication necessary to support resident needs and ensure operational compliance as well as resident safety and security.
Effectively use CRM to maintain a high-quality outreach and sales effort.
Other related duties as assigned.