Director of Strategic Community Partnerships, Bureau of Public Health Clinics

City of New York • New York City, NY

11d

About The Position

The Director of Strategic Community Partnerships works within the communities where Bureau of Public Health Clinics (BPHC) clinics are located and reports directly to the Senior Director of Workforce and Community Engagement. The role advances BPHC’s mission to promote community health by supporting access to clinic services, informed health decisions, and high-quality care for New Yorkers regardless of ability to pay or immigration status.

The Director develops data-driven, borough- and clinic-specific stakeholder strategies and provides strategic oversight of provider partnerships and patient engagement. The position translates data, community insights, and program priorities into strategies to improve access, awareness, referrals, and continuity of care; builds sustainable partnership models; and supervises two direct reports responsible for provider partnerships and patient advisory initiatives.

The role also guides partnerships with community-based organizations, healthcare providers, and cross-sector stakeholders; strengthens provider networks and referral pathways; leads the development and implementation of a Patient Advisory Group; and establishes systems to collect and apply patient feedback. The Director oversees operational workflows, tracking, performance metrics, reporting, and quality assurance to evaluate impact, improve coordination, and inform leadership decisions.

Requirements

• A master's degree in an appropriate field is required under the City Research Scientist qualifications; the posting specifies a master's degree in an appropriate field of specialization for candidates qualifying at Assignment Level II and above.
• At least two years of the specified responsible full-time research experience, or an applicable substitution described in the City Research Scientist qualifications, is required for Assignment Level II and above.
• Appointments are subject to a minimum one-year probationary period.

Nice To Haves

• Master’s degree in public health, Public Health Administration, Healthcare Administration, or a related field.
• 5–7 years of progressively responsible experience in public health, healthcare, community engagement, partnership development, or related fields.
• At least 3 years of demonstrated supervisory experience managing staff, projects, and performance.
• Experience in sexual health, public health clinics, primary care, community healthcare, or community-based settings.
• Demonstrated ability to develop, manage, and sustain multi-sector partnerships.
• Experience implementing patient advisory groups, community advisory models, or patient engagement strategies.
• Experience developing performance metrics, reporting structures, and quality improvement processes.
• Familiarity with NYC public health systems, healthcare networks, and diverse community landscapes.

Responsibilities

• Develop and implement a data-driven, borough- and clinic-specific stakeholder strategy aligned with BPHC priorities, community needs, and high-priority geographic areas.
• Provide strategic oversight to integrate provider partnerships and patient engagement with clinical priorities, outreach strategies, and workforce initiatives.
• Translate data, community insights, and programmatic priorities into strategies that improve access, awareness, linkage referrals, and continuity of care.
• Design and scale sustainable partnership models that strengthen long-term community impact.
• Supervise, mentor, and develop two direct reports overseeing provider partnerships and patient advisory initiatives, with clear goals, accountability, and professional growth.
• Foster leadership, ownership, innovation, and continuous learning within and across teams.
• Develop and expand partnerships with community-based organizations, healthcare providers, and cross-sector stakeholders.
• Strengthen and manage provider networks to improve referral pathways, care coordination, and linkage-to-care outcomes.
• Lead development and implementation of a Patient Advisory Group so patient perspectives inform program design, service delivery, and quality improvement.
• Establish systems to collect, analyze, and apply patient feedback to decision-making and engagement strategies.
• Oversee operational systems, workflows, and tracking mechanisms to improve coordination, accountability, and visibility across partnership and engagement activities.
• Establish and monitor performance metrics, reporting structures, and quality assurance processes to evaluate impact, drive improvement, and inform leadership decisions.

Benefits

• Potential eligibility for federal or state student loan forgiveness and repayment assistance programs.
• Premium-free health insurance plan.
• Additional health, fitness, and financial benefits may be available based on the position’s associated union or benefit fund.
• Public sector defined benefit pension plan.
• Tax-deferred savings program.
• Worksite Wellness Program.
• Depending on the position, the possibility of working from home up to two days during the week.
• Job security compared to private sector employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Director