Director of Strategic Community Partnerships, Bureau of Public Health Clinics
About The Position
The Director of Strategic Community Partnerships works in the communities where the Bureau of Public Health Clinics (BPHC) operates. The role develops and implements borough- and clinic-specific stakeholder strategies aligned with BPHC priorities, community needs, and priority geographic areas. It provides strategic oversight to integrate provider partnerships and patient engagement with clinical priorities, outreach strategies, and workforce initiatives, and translates data, community insights, and program priorities into approaches that improve access, awareness, referrals, and continuity of care. The Director leads the design and expansion of sustainable partnership models and strategic relationships with community-based organizations, healthcare providers, and other cross-sector stakeholders. The role strengthens provider networks, referral pathways, care coordination, and linkage-to-care outcomes. It also leads the development and implementation of a Patient Advisory Group and systems for gathering and applying patient feedback to program design, service delivery, quality improvement, and engagement strategies. The position supervises, mentors, and develops two direct reports responsible for provider partnerships and patient advisory initiatives. It fosters leadership, accountability, innovation, and continuous learning, and oversees operational systems, workflows, tracking mechanisms, performance metrics, reporting, and quality assurance processes. The Director reports directly to the Senior Director of Workforce and Community Engagement. BPHC promotes community health by providing resources for informed health decisions, identifying and treating tuberculosis, and providing immunization and sexual health services regardless of ability to pay or immigration status. Its work also includes monitoring disease trends, educating and training providers and community groups, conducting research, and developing policies and programs for high-quality clinical care.
Requirements
- Master’s degree in public health, Public Health Administration, Healthcare Administration, or a related field is listed as preferred.
- Five to seven years of progressively responsible experience in public health, healthcare, community engagement, partnership development, or related fields is listed as preferred.
- At least three years of demonstrated supervisory experience managing staff, projects, and performance is listed as preferred.
- City Research Scientist qualifications state that Assignment Level I candidates must have a master’s degree from an accredited college or university specializing in an appropriate field of physical, biological, or environmental science, or public health.
- For Assignment Level II and above, candidates must meet one of the specified doctorate/master’s degree and experience pathways, or equivalent education and experience; all candidates must have at least a master’s degree in an appropriate field and at least two years of qualifying experience.
- Appointments are subject to a minimum one-year probationary period.
Nice To Haves
- Experience working in sexual health, public health clinics, primary care, community healthcare, or community-based settings.
- Demonstrated ability to develop, manage, and sustain multi-sector partnerships.
- Experience implementing patient advisory groups, community advisory models, or patient engagement strategies.
- Experience developing performance metrics, reporting structures, and quality improvement processes.
- Familiarity with NYC public health systems, healthcare networks, and diverse community landscapes.
Responsibilities
- Develop and implement a data-driven, borough- and clinic-specific stakeholder strategy aligned with BPHC priorities, community needs, and high-priority geographic areas.
- Provide strategic oversight to integrate provider partnerships and patient engagement with clinical priorities, outreach strategies, and workforce initiatives.
- Translate data, community insights, and program priorities into strategies that improve access, awareness, referrals, and continuity of care.
- Lead the design and scaling of sustainable partnership models that strengthen long-term community impact.
- Supervise, mentor, and develop two direct reports overseeing provider partnerships and patient advisory initiatives; establish clear goals, accountability, and professional growth.
- Foster leadership, ownership, innovation, and continuous learning within and across teams.
- Guide development and expansion of partnerships with community-based organizations, healthcare providers, and cross-sector stakeholders.
- Strengthen and manage provider networks to improve referral pathways, care coordination, and linkage-to-care outcomes.
- Lead development and implementation of a Patient Advisory Group so patient perspectives inform program design, service delivery, and quality improvement.
- Establish systems to collect, analyze, and apply patient feedback to decision-making and engagement strategies.
- Oversee operational systems, workflows, and tracking mechanisms to improve coordination, accountability, and visibility across partnership and engagement activities.
- Establish and monitor performance metrics, reporting structures, and quality assurance processes to evaluate impact, drive improvement, and inform leadership decisions.
Benefits
- Potential eligibility for federal or state loan forgiveness and repayment assistance programs.
- Premium-free health insurance plan; the posting states this saves employees over $10,000 annually based on a 2024 assessment.
- Additional health, fitness, and financial benefits may be available depending on the position’s associated union or benefit fund.
- Public-sector defined-benefit pension plan with steady monthly payments in retirement.
- Tax-deferred savings program.
- Worksite Wellness Program.
- Depending on the position, the ability to work from home up to two days during the week.
- Job security compared with private-sector employment.
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What This Job Offers
Job Type
Full-time
Career Level
Director
