Director of Store Operations

La Maison Simons•Edmonton, AB

17h•Onsite

About The Position

Simons was founded in 1840 by John Simons in Quebec City. Originally a dry goods store, the family company is known today for accessible and inspired fashion. It is committed to cultivating creativity and building meaningful relationships with its staff, partners, and clientele. The company cares about the environment and about the communities in which it does business. Simons is recognized as a fashion authority with an original shopping concept. Exclusive collections, emerging local and nationally recognized brands, and pieces by top designer names are all available under one roof in the store’s distinctive zones. Join The Simons Team as Store Director! Are you ready to embark on a new adventure and step into an exciting leadership role? If you’re passionate about retail leadership, creativity, and exceptional customer service, this is the perfect opportunity for you.

Requirements

10-15 years in retail (minimum of 7 years in a leadership role)
Proven ability to manage both people and processes effectively, particularly in fast-paced, high-traffic, demanding stores.
A bachelor's degree or equivalent is required for this role
Agile Leadership: Aptitude for exceptional planning and adaptability, excel at managing large cross-functional teams in a busy setting.
Strong Business and Financial Acumen: Understand the importance of analyzing performance reports, tracking metrics and using data to innovatively enhance processes and procedures.
Technologically Advanced: Embrace new technology with confidence and adapt to it effortlessly, showcasing autonomy in managing digital programs and applying skills with expertise. Comfort level allows navigating complex tools and systems seamlessly.

Nice To Haves

Bilingualism is an asset
Autonomous and flexible style enhances overall performance.
Customer Service Focus: Experienced and enthusiastic about engaging with customers on the sales floor to provide outstanding service.
Entrepreneurial Spirit: Proactively seek opportunities to grow the business, drive innovation, and enhance the customer experience with enthusiasm. Take full ownership of creative collaboration to foster long-term success in the retail environment.

Responsibilities

Lead & Inspire: Build a high-performance team by navigating the management team’s development to enhance their leadership skills, drive customer engagement, and foster an innovative sense of purpose.
Drive the Simons Experience: Set the bar high and show your team what success looks like, ensuring that all teams master the art of delivering the exceptional Simons service experience to every visitor.
Optimize Performance: Achieve or exceed sales targets by implementing innovative strategies that drive profitability for the store, while actively pursuing operational efficiencies and fostering a culture of continuous improvement.
Deploy the Fashion Vision: Ensure store presentation and merchandising delivers on our fashion leadership mission. Lead the creation of captivating displays and manage inventory to ensure the store looks and feels exceptional every day.
Amplify the E-commerce Strategies: Enhance the growth of e-commerce shopping services through rigorous execution, delivering a cohesive multi-channel experience that seamlessly integrates both online and in-store shopping.
Maximize Relationships: Cultivate and strengthen relationships with cross-functional partners and internal and external vendors. Be a true ambassador and represent the Simons brand with ease.