Director of Software Engineering- Trader Voice Engineering

JPMorgan Chase & Co.•Jersey City, NJ
•$204,250 - $285,000

About The Position

As an Executive Director of Software Engineering within Infrastructure Engineering, aligned to the Collaboration and Communications Product Line, you will lead one large technical area or multiple smaller areas across the Trader Voice engineering domain. You will apply deep technical and domain expertise to solve complex problems, exercise independent judgment within broad guidelines, and translate product strategy into resilient, global infrastructure solutions. You will be accountable for delivery excellence, risk and controls, stakeholder outcomes, and the development of high-performing engineering teams.

Requirements

  • Formal training or certification in infrastructure engineering or a related discipline, with 7 or more years of applied experience.
  • 5 or more years of experience leading technologists in complex, global engineering environments.
  • Demonstrated experience managing infrastructure engineering teams with accountability for operational execution and delivery governance.
  • Strong engineering background designing, deploying, and operating Trader Voice or real-time communications platforms across a global estate.
  • Proven success in an engineering leadership role delivering end-user-facing infrastructure solutions.
  • Deep understanding of the full product lifecycle, including strategy, architecture, engineering, implementation, and operations.
  • Broad knowledge of technology standards, industry trends, and emerging technologies.
  • Working knowledge of infrastructure engineering tools and programming or scripting languages, such as Python or automation tooling.
  • Experience contributing to agile delivery artifacts such as Jira stories and Confluence documentation.
  • Exposure to budget and financial management.

Nice To Haves

  • Experience driving Global Technology excellence through responsible adoption of AI-enabled infrastructure, automation, and tooling.
  • Ability to define and influence portfolio- or enterprise-level strategies for AI-assisted infrastructure aligned to business outcomes.
  • Experience owning governance, risk posture, and operational readiness for AI usage within infrastructure domains.
  • Experience shaping operating models, talent strategies, and success metrics for an AI-augmented engineering workforce.
  • Track record of fostering continuous learning and responsible innovation at scale.

Responsibilities

  • Lead one or more engineering areas within infrastructure engineering, collaborating across technical domains to deliver cohesive, enterprise-grade solutions.
  • Provide strategic and operational leadership to engineering teams, team leads, and managers in alignment with corporate and divisional objectives.
  • Partner with senior stakeholders to deliver solutions that meet business requirements, regulatory expectations, and service-level objectives.
  • Drive disciplined execution across risk management, controls, security, and operational resilience.
  • Partner with product leaders on product definition, roadmap planning, backlog prioritization, and customer-facing service-level objectives.
  • Translate market trends and emerging technologies, including productivity tooling, collaboration platforms, data, and AI/ML, into product vision and engineering strategy.
  • Own staffing plans, budget, and financial accountability aligned to the function’s operating model.
  • Mentor and develop engineering leaders and technologists, raising engineering standards, delivery quality, and career progression.
  • Influence peer leaders and senior stakeholders across business, product, and technology organizations.

Benefits

  • Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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