Director of Social & Weddings

Schulte Hospitality Group•Washington, DC

3h•Onsite

About The Position

Schulte Hospitality Group is seeking a dynamic, service-oriented Director of Social & Wedding to join their team. Schulte Hospitality Group is an organization whose success is rooted in its service culture, with a mission to exude hospitality, be respectful and authentic, prioritize stakeholders' needs, and continuously strive for positive impact. They are passionate hoteliers looking for like-minded people for their rapidly growing team. The company is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry, operating more than 200 locations across 38 states and 3 countries. Their portfolio includes reputable brands like Marriott, Hilton, IHG, and Hyatt, as well as unique independent, boutique, and lifestyle properties and restaurants.

Requirements

Minimum of Bachelor's Degree in Hotel Administration, Business, or Marketing
Minimum of five (5) years in hotel or conference Catering/Sales
Strong analytical skills relative to impact on hotel revenues
Ability to communicate effectively verbally and in writing
Excellent listening and problem-solving skills
Ability to make recommendations and set strategy based on trends and historical data
Negotiating Skills
Strong interpersonal skills
Proficient in Microsoft Office Products, focus on Excel, Word and Outlook
Ability to travel as needed
Must have flexible work hours that may include evenings, weekends, and holidays

Responsibilities

Maintain and promote a teamwork environment with effective and clear communication amongst co-workers through positive leadership
Sets example through professional, friendly attitude towards clients and co-workers, timely response to clients and co-workers and observance of sales office standards
Responsible for learning the hotel brand and strategy
Develop a complete knowledge and ensure adherence to company sales policies and SOPs
Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
Establish and Maintain existing business clientele relationships prior to, during and post conference ensuring service exceeds expectations and encouraging repeat business
Review all contracted services to ensure proper contributions to profits
Manage catering accounts to maximize revenue and profitability while achieving customer expectations
Negotiate catering business, food and beverage, audio visual equipment, meeting room rental, and hotel services within assigned markets that meets or exceeds hotel revenue goals
Negotiate contracts according to company standards
Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures
Executes and supports the operational aspects of business booked (generating proposals, contracts, and customer correspondence)
Work with catering sales managers to ensure understanding of department budget and goals
Conducts daily/weekly catering and SEO meetings
Responsible for accuracy of BEOs and communication of changes between client and appropriate disciplines
Attend and contribute to all revenue and sales strategy meetings and calls
Participates in forecasting for revenue and expenses
Understand, leverage, and implement corporate and brand tools to exceed budgets
Conduct ongoing competitor price and product analysis to ensure proper rate positioning and product offering relative to competition
Conducts weekly and monthly share analysis for measurement of hotels market performance versus competition and implements strategies accordingly in conjunction with the Director of Sales, Regional Director of Sales, Regional Director of Revenue Management, GM
Actively participate in industry related organizations (MPI, NACE)
Develop and implement catering promotions to generate business
Develop and execute sales action plans to close on business and assist with annual marketing/business and budget plans
Set and monitor team member goals including weekly sales activities, room rental, food and beverage, and audio visual goals monthly, quarterly, yearly
Operate the sales department within established sales expense budget
Coordinate, prepare, and submit any required reports as requested by the DOS, Regional team or GM
Perform in the capacity of any position supervised
Abides by Prime Time Selling hours
Perform various other duties as assigned to meet business objectives

Benefits

Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match
Paid Parental Leave
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!